Assistant Property Manager

About the role

Woodmont Real Estate Services is seeking an Assistant Property Manager to join the team at Countrywood and Colonial Gardens Apartments, two modern garden-style communities in the heart of Fremont’s Cabrillo neighborhood.

Responsibilities

• Support leasing performance by responding to leads, touring prospects, and driving applications with consistent follow-up.
• Deliver exceptional resident service by resolving questions, supporting renewals, and ensuring timely communication.
• Prepare and process applications, leases, renewals, and move-in/move-out documentation with accuracy and urgency.
• Maintain clean, compliant resident files and ensure all activity is documented correctly in RealPage.
• Track and manage lead activity and follow-up workflows in Knock (calls, emails, tours, next steps).
• Support invoice coding and bill pay processing through AvidXchange, ensuring timely routing and accuracy.
• Auxiliary with operational reporting, resident account support, and administrative tasks as directed by the Property Manager.
• Cover operational needs when the Property Manager is offsite or unavailable.

Qualifications

• Professional Experience: Two (2)+ years of experience in market-rate multifamily housing, including at least 2 years as a Leasing Consultant and/or Assistant Manager (or similar).
• Supervisory experience and skills in sales, marketing, management, and customer service.
• Knowledge of tenant eviction, fair housing, and multifamily industry laws, including Federal and California labor laws.
• Skills & Competencies: Strong customer service and communication skills, high attention to detail, and follow-through with documentation, systems, and deadlines.
• Computer Skills: Proficient in Microsoft Office (Outlook, Teams, Word and Excel), knowledge of RealPage preferred, other property management software packages helpful.
• Education & Licenses/Certifications: Bachelor’s degree in Business Administration or similar field preferred. Valid driver's license and reliable transportation needed.