Assistant Property Manager

About the role

The Assistant Property Manager will support the Property Manager in managing a property (or group of properties) and fulfilling the manager’s obligations under the property’s management agreement. Responsibilities include budget development, preparation of monthly operating reports and client deliverables, tenant billings, rent collection, processing of property payables, lease abstracting and administration, and delivering legendary customer service to tenants, owners, and vendors.

Responsibilities

• Assist with activities associated with a property or group of properties.
• Perform all lease administration duties.
• Supervise vendors (landscaping, janitorial, etc.) and maintenance staff.
• Conduct regular property inspections and complete inspection reports, recommending alterations, maintenance, and reconditioning as necessary.
• Assist the Property Manager with development and control of operating and capital budgets.
• Help prepare monthly reports for owners.
• Coordinate tenant improvement and capital projects with the Property Manager.
• Respond to tenant needs, ensuring administrative and building technical staff resolve problems promptly.
• Ensure services comply with policies, procedures, regulations, contractual obligations, and standards.
• Represent and communicate clearly on behalf of the Property Manager in person, by phone, and in writing.
• Initiate and execute day‑to‑day operational procedures.
• Assist in initiating, contracting, and administering services to maintain and enhance property value, operating efficiency, and appearance.
• Prepare Service Agreement and Construction Agreement documents, including work authorizations, addenda, amendments, and contract approval forms.
• Track and maintain Energy Star benchmarking data to keep information current and accurate.
• Conduct tenant training meetings to improve building efficiencies.
• Maintain an ongoing tenant contact/relations program to assess needs and ensure issues are resolved to tenant and owner satisfaction.
• Implement and monitor tenant needs assessments.
• Administer all leases to assure compliance with provisions and agreements.
• Determine and execute timely escalations, reconciliations, and rent collections.
• Maintain current certificates of insurance for all tenants, ensuring coverage complies with lease requirements.
• Show space to prospective tenants (real‑estate license required where mandated by state law).
• Communicate clearly and promptly with project accounting personnel, providing appropriate documentation.
• Prepare monthly ownership reporting, including variance reports, executive summaries, and aging reports.
• Manage and coordinate day‑to‑day financial transactions, including accounts receivable, accounts payable, and rent/charge collections.
• Maintain compliance with all Transwestern personnel policies and procedures.
• Perform miscellaneous duties or projects as assigned by the Property Manager.

Requirements

• Bachelor’s degree in Business Management, Finance, Accounting, or Human Resource Management.
• RPA designation in progress preferred.
• Real‑estate license where required by state law.
• Minimum of 3 years of property management experience, preferably in commercial/Class A office management.
• Intermediate to advanced proficiency with MS 365 Word, Excel, and Outlook.
• Familiarity with accounting software such as MRI, Yardi, or CTI preferred.
• Ability to keep information strictly confidential.
• Strong desire to succeed in an entrepreneurial environment.
• Capability to handle multiple projects, changing priorities, and a continually heavy workload.
• Exceptional oral and written communication skills.
• Strong customer‑service orientation.

Location & Schedule

Location: Chesapeake, VA. This is a dynamic, on‑site role that places you at the heart of the action. Remote or hybrid options are not available.

Additional Information

All candidates selected for an offer of employment are subject to pre‑employment background checks, which may include criminal history, education verification, motor vehicle records, credit history, and professional license verification. Employment is also contingent upon successfully passing a drug‑screen check prior to starting with the firm.