Assistant Property Manager

About the role

Trademark Property Company, based in Fort Worth, Texas, is a full-service real estate firm specializing in the development, investment, and management of mixed-use, retail, multifamily, and office properties. We aim to add value to both assets and communities through placemaking.

Responsibilities

• Handle routine management functions, serving as a key point of contact for daily correspondence with owners, tenants, contractors, and vendors.
• Support the tenant coordination process to remove property-level obstacles. Coordinate new tenant move-ins, send and track all tenant open/close notices, and quickly resolve property maintenance requests.
• Perform daily physical inspections of the property to ensure first-class upkeep and presentation.
• Aid in budgeting & forecasting, assist with CAM/Tax reconciliations, monthly financial reporting, and quarterly forecasting in alignment with Property Management Agreements.
• Lead the property invoice workflow, including accurate coding, review, approval, and general expense control.
• Maintain a thorough understanding of lease clauses, management agreements, and specialty leasing terms. Distribute rent commencement letters, monitor tenant obligations, and address lease violations.
• Assist with the collection of outstanding balances from tenants and vendors. Collect and review tenant sales reports, identifying and communicating performance trends to ownership and leasing agents.
• Coordinate the service contract bidding summary process for renewals, obtain proper signatures, and manage files. Collect and track all required tenant and vendor insurance certificates.
• Partner with permanent and specialty leasing teams regarding expansion opportunities, expirations, watchlist items, and lease extensions. Assist the District/Master Owners Association manager as needed.
• Assist in preparing required property reports and compiling data for legal requests and operational issues.

Requirements

• Proven Tenure: 1–3 years of dedicated Assistant Property Management experience.
• Academic Background: High School Diploma, GED, Technical, or Vocational school required; Bachelor’s Degree is preferred.
• Technical & Administrative: Computer literate with strong proficiency in the Microsoft Office Suite, internet navigation, basic bookkeeping, and general office administrative skills.
• Communication: Exceptional oral and written communication skills paired with strong customer service acumen.
• Execution: Demonstrated ability to meet strict management and ownership deadlines, working diligently to prioritize and complete tasks on time.

Qualifications

• Stamina & Agility: Ability to navigate properties, travel from floor to floor, climb stairs, and remain in a stationary position (sitting or standing) for up to 85% of the time. Must be able to exert up to 25 pounds of force occasionally to lift, carry, push, or move objects.
• Travel: Ability to travel up to 15% of the time depending on property needs.

Benefits

• Medical, Dental, & Vision: Coverage through United Healthcare.
• Disability & Life Insurance: Employer-paid short-term/long-term disability and life & AD&D insurance.
• 401k: With a company match of 50% on the first 5% of your contributions.
• Paid Time Off (PTO): 15 days of PTO are accrued from your first full pay period.
• Paid Holidays: You will receive 10 paid holidays per year, plus a paid birthday holiday and 2 paid volunteer days.
• Additional Company-Paid Benefits: Access to HealthJoy for telehealth and advocacy services, and Rocket Lawyer for legal services.