Assistant Property Manager

About Us

The Madison Club, located in La Quinta, California, is an exclusive, private residential community offering premier golf and club facilities in an intimate, sophisticated setting. It provides five-star dining, member events, wellness and fitness amenities, and Discovery’s signature Outdoor Pursuits program. The club is part of Discovery Land Company, a U.S.-based real estate developer and operator of private residential club communities and resorts.

About the Role

The Assistant Property Manager supports the Lead Property Managers in delivering first-class service to members and their residences. This role is based at The Madison Club and requires excellent interpersonal skills, attention to detail, and a commitment to high-end property management.

Responsibilities

• Assist Lead Property Managers in overseeing the overall operation of the property, ensuring well-managed and well-maintained residences.
• Communicate effectively with Lead Property Managers, homeowners, and contractors.
• Schedule and follow up with vendors to ensure timely completion of tasks.
• Handle high-stress situations while maintaining composure and reassuring members.
• Coordinate repairs by contacting vendors and following up on progress.
• Multitask and problem-solve in a fast-paced environment with multiple residences.
• Conduct walk-throughs of homes and perform golf cart maintenance.
• Greet members and assist with scheduling vendors.
• Lift up to 50 lbs, move furniture, and accommodate member requests.
• Prepare units for member and sales tours, including grocery runs, newspaper and coffee deliveries.
• Complete opening and closing procedures and provide daily summaries to staff and the Residential Services Manager.
• Communicate with members, vendors, and staff via email regarding spa treatments, fitness, personal training, transportation, hikes, dinner reservations, and grocery runs.
• Assist other departments when approved by the Residential Services Manager.
• Be onsite during shifts for house calls and member needs.

Schedule

• Opener shift: 6:00 AM – 2:00 PM, Wednesday–Saturday.
• Closer shift: 2:00 PM – 10:30 PM, Wednesday–Saturday, and 12:00 PM – 8:00 PM on Sundays.
• Mandatory work during holidays, special events, Desert Trip, Coachella, and Stagecoach. No exceptions.

Requirements

• Valid driver’s license.
• Must be over the age of 21 (due to alcohol purchasing requirements).
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays, with potential for long hours due to business demands.
• Ability to work in a team environment and stay calm during busy periods.
• Proficiency in reading, writing, speaking, and understanding English; additional languages preferred.
• Ability to meet physical demands, including working indoors and outdoors in all weather conditions, standing/walking for over eight hours, and lifting/carrying items over 50 lbs.

Benefits

• Medical, dental, and vision benefits.
• 401k contribution.
• Paid time off and paid holidays.
• Employee meals.
• Holiday pay.
• Professional development and upward mobility opportunities.
• Work-family culture.

Pay

The estimated pay for this role is $25 per hour, based on applicable and specialized experience and location.