Assistant Property Manager

Brief Description

SYNC Residential is hiring an experienced Assistant Property Manager to join their team at an upcoming acquisition in the 78233 area code. This 300+ unit, Class A, Garden Style community was built in 2017 and offers modern, elevated finishes with resort-style amenities.

A Day in the Life

• Completing pre- and post-move out inspections to prepare service team for make-ready process and residents for potential charges for any damages
• Preparing final account statements for former residents based on in-person inspections
• Filing and managing eviction proceedings when necessary
• Managing resident inquiries, concerns, and complaints
• Contacting residents through multiple means of communication to manage rent collection and delinquency
• Handling key management for scheduled vendors, site visits, and unit inspections
• Assisting with management tasks as needed by the Property Manager
• Processing accounting activities such as entering purchase orders and vendor invoices
• Planning and participating in resident events
• Walking the property to ensure lease compliance and sending violations accordingly
• Completing daily, weekly, and monthly close out reporting

Job Description

Essential Duties and Responsibilities

• Assist the Property Manager in all aspects of daily property operations, including full operational responsibility in the event of the absence of the Property Manager.
• Performs the function of a Leasing Consultant as required by the needs of the property. This is a line position with a direct impact on company funds.
• This position requires the ability to work on weekends and work overtime when requested.
• Completes accounting and bookkeeping tasks, prepares monthly close-out and financial reports, collects rent, fees, and other payments, completes bank deposits, dispositions, and account reconciliations, and uses the property management software to record, track, and report on all financial workings of the community.
• Maintains all account records and transactions including NSF's, rent allowances, concessions, rent increases, and other management-approved debits and credits.
• Ensures timely collection of all rent by communicating with residents who are delinquent on a daily basis and through the preparation and distribution of delinquency reports.
• Initiates all necessary evictions by preparing copies and forwarding all appropriate paperwork for legal evictions or other legal proceedings; ensures all evictions and legal proceedings are followed through to completion.
• Conducts resident move-outs in accordance with state law and company standards.
• Inspections apartments at move out, takes photos to document damages, assesses applicable charges, and completes the final account statement.
• Manages collections in accordance with company policies and procedures.
• Demonstrates the mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
• Aids in managing the day-to-day operation of the community, resolves customer complaints and issues, and completes financial records, documents, and reports.
• Supports and assists the Property Manager in overseeing and managing the financial and operational facets of the community.
• Demonstrates an understanding of community operations and, in particular, lease terms and lease enforcement.
• Maintains product knowledge of the assigned property.
• Supports the Property Manager in achieving financial and operational goals.
• Participates in company training and meetings as required.
• Performs other reasonable duties as assigned.

Skills & Qualifications

• A high school diploma or GED is required.
• A minimum of two years of multi-family Assistant Property Manager experience is required.
• P&L responsibility and budgetary experience.
• Proficiency with property management software (i.e. ResMan, Yardi, Onesite, etc.).
• Strong initiative and customer service orientation.
• Proficiency with MS Office Suite including Word and Excel.
• Must work one Saturday per month 10am-5pm and rotating 10am-7pm shift Tues/Thurs.
• Valid Driver's License required.

Benefits

• Medical, dental, vision, disability and life insurance
• 401(k) with employer match
• Generous paid time off
• Leasing Commission
• Monthly Resident Renewal Bonus
• Monthly Delinquency Bonus

Summary Position Summary

The Assistant Property Manager is responsible for maintaining the financial and administrative integrity of the property and assists the Property Manager in achieving financial and operational goals. Essential responsibilities include rent collections and deposits, late fees, delinquency, eviction, and collections management, account reconciliations, month-end, and financial reporting, and prospect, applicant, and resident relations. This position requires excellent skills in the management and motivation of people, the ability to communicate effectively with residents, prospects and vendors, and to present a positive professional image.