Assistant Property Manager

Position Summary

The Assistant Property Manager plays a vital role in supporting the daily operations of a multifamily apartment community. This position works closely with the Property Manager to ensure effective leasing, rent collection, financial reporting, and outstanding resident service. In the Property Manager's absence, the Assistant Manager is expected to assume full responsibility for the community's operations.

Key Responsibilities

• Generate daily, weekly, and monthly reports to track leasing activity, occupancy, and financial performance

• Maintain up-to-date and accurate resident records, including rent payments, deposits, and lease documents

• Afford assistance to the Property Manager in overseeing all aspects of community operations

• Financial & Rent Collection

  • Accurately record and process all rent payments, application fees, and deposits

  • Issue late notices, track delinquent accounts, and support legal action when necessary

  • Make daily bank deposits and maintain all required financial records in accordance with company procedures

• Leasing & Marketing

  • Greet prospective residents, provide community tours, and complete leasing paperwork

  • Process renewals, move-ins, and move-outs in accordance with TAA lease requirements

  • Support marketing and outreach initiatives and conduct local market surveys to ensure competitiveness

• Resident Relations

  • Foster a resident-first culture by addressing inquiries and resolving concerns in a timely and professional manner

  • Conduct move-in and move-out inspections and assist in retention efforts by promoting a positive living experience

  • Accept and process service requests, coordinating with maintenance for timely resolution

• Administrative

  • Monitor notices to vacate and update property status reports regularly

  • Maintain organized lease files, service requests, and reports

  • Ensure compliance with Fair Housing, ADA, and other local, state, and federal housing regulations

Qualifications

• Minimum 1 year of experience in multifamily property management or leasing required

• Working knowledge of property management software (OneSite/Yardi) and Microsoft Office Suite

• Familiarity with your state’s lease documents, Fair Housing laws, and Property Code

• Strong attention to detail, time management, and organizational skills

• Excellent verbal and written communication and customer service abilities

• Ability to work in a fast-paced, team-oriented environment with flexibility and professionalism

Work Environment

• This is a full-time, on-site position at the assigned apartment community

• Weekend availability may be required to meet staffing needs or address emergencies

Physical Requirements

• Ability to walk the property regularly, inspect apartments, climb stairs, and perform general physical tasks

• Must possess a valid driver’s license, automobile insurance, and access to reliable transportation

• Frequent physical activities include standing, walking, bending, lifting up to 25 lbs., and operating standard office equipment

Why Join Us?

• Enjoy opportunities for professional growth and development within a supportive culture

• Access to benefits including low-cost health, dental, and vision insurance, life and disability coverage

• Voluntary wellness plans (critical illness, accident, hospital indemnity)

• Employee Assistance Program

• Access to Financial Planning Resources and Employer-Matched 401(k) Plan

• PTO & Sick Time, Paid Holidays, Birthday Leave, Work Anniversary Leave