Assistant Property Manager

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We merge our passion for helping investors build wealth through real estate with cutting-edge technology that transforms the way they do it.

With a talented team of 750+ employees, our collaborative, can-do culture fuels our growth. In 2022, we closed our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service), and Mynd (property management platform). In 2025, we took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

About the Role

The Assistant Property Manager provides excellent service to our investors. You will become intimately familiar with the unique operating procedures of your portfolio, execute at the highest level, and ensure optimal performance. This role requires adaptability, high attention to detail, and impeccable communication. Your portfolio will grow rapidly across state lines, and you must exercise extreme ownership in leasing, repairs and maintenance (R&M), resident services, and accounting. You will collaborate with investors and internal teams, acting as a liaison to support our growth strategy.

Responsibilities

• Manage a portfolio in accordance with investors’ changing goals and objectives
• Provide excellent customer service to investors
• Resolve complex problems and address underlying issues to prevent recurrence while managing investor expectations
• Systematically assess, organize, schedule, and execute tasks using proprietary technology and centralized teams
• Proactively create tasks for Roofstock team members and follow up to ensure completion
• Build strong virtual relationships with all Roofstock departments
• Embrace innovation by testing software, processes, and organizational changes, providing actionable feedback
• Discuss and cross-sell Roofstock real estate products
• Oversee Onsite Managers for properties with sixteen or more apartments
• Assist investors with the purchase/sale of income properties
• Serve as a company representative in eviction-related court hearings, including in-person appearances for contested cases or appeals

Requirements

• Active Real Estate License
• Bachelor’s degree in business or related field, or equivalent experience
• 2+ years of experience in residential or commercial property management, or real estate operations
• Prior experience working directly with property ownership (a plus)
• Cost and revenue management experience (highly preferred)
• Tech-savvy with experience in multiple property management software platforms
• Extreme attention to detail
• Excellent written and verbal communication skills
• Self-driven with the ability to prioritize and meet deadlines
• Thrives in a fast-paced, startup environment

Location

This role is expected to sit remotely from Texas. Must be able to travel within the assigned area a minimum of 10% of the time. Travel may also be required for training and offsites. Valid driver’s license and reliable transportation are required.

Pay

$60,000 annual base salary. Compensation reflects several US geographic markets and will ultimately be based on location, job-related knowledge, skills, and experience.

Benefits

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Wellness and home office/cell phone subsidies
• Robust health, dental, and vision insurance