ASSISTANT PROPERTY MANAGER

About the role

This position is accountable for managing owned and leased properties: providing operational support for employed staff, supporting the delivery of centralized services, and mediating between owner and tenant.

Responsibilities

• Collaborate with Centralized Services to maintain an optimal external and internal property management experience.
• Provide customer service via phone and email to property owners by assisting with questions or concerns.
• Coordinate communications between maintenance department and local operations.
• Responsible for tenant placements including showings, application processing, and executing leases.
• Responsible for lease renewal and lease modifications.
• Orchestrate overall property turns (turnovers from one tenant to the next) to ensure a positive experience for homeowner, tenant, and internal departments.
• Work extensively in cloud-based management software performing accounting and other related property management tasks.
• Enter and pay bills or invoices for utility bills or rental licenses.
• Coordinate rental license paperwork and related tasks with local municipalities.
• Work with housing assistance entities regarding rent assistance payments, property inspections, and lease agreements.
• Perform routine and random property inspections to assess property condition.
• Receive monthly rental payments and record them in management software.
• Prepare bank deposit slips and handle petty cash.
• Coordinate and manage Housing Assistance Programs with various local housing authorities.
• Assist with maintenance coordination with local internal staff.
• Attend local court appearances as a RENOSY by Renters Warehouse representative as needed.
• Key management.

Requirements

• Must hold an active Missouri Real Estate License or be willing and able to obtain one within 90 days of hire.
• Strong knowledge of computers and technology including cloud-based software and applications.
• Proficient in Microsoft Office (Word, Excel).
• Ability to communicate well and provide exceptional customer service.
• Organized and able to manage multiple priorities.
• Demonstrate honesty, trustworthiness, and accountability.
• Must have a driver’s license, clean driving record, and dependable transportation.

Qualifications

High School Diploma/GED and up to 3 years of experience in property management or a related field, with some leadership experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to talk or hear and sit at a desk working on a computer for multiple hours a day.
• Frequently required to stand for multiple hours a day, climb flights of stairs, and drive a vehicle when out in the field.
• Occasionally required to walk; use hands to handle, or touch objects, tools, or controls when out in the field.
• Specific vision abilities required by this job include close vision.

Work Environment

Location: onsite plus travel

Travel Requirements: 30–40% of travel required in a 50–100-mile radius around St. Louis, MO.

• While performing the duties of this job in the field, the employee is occasionally exposed to fumes, airborne particles, and may be out working in inclement weather.
• The noise level in the office work environment is usually quiet but can be moderate to loud in the field.
• Safety Requirements: Law enforcement may be required for specific field visits.

Pay

Base Salary: $45,000.00 - $50,000.00. Variable compensation with potential for additional earnings.

Benefits

• Competitive benefits package including health, dental, vision, and 401K match.
• 2 weeks PTO.
• Paid company holidays and 2 floating holidays.
• Company pays for all expenses to obtain and maintain your Real Estate License.
• Variable compensation/commission for licensed work completed.
• Incredible company culture with outings and volunteering opportunities planned by the Fun Club.
• Innovative and collaborative, family-feel atmosphere.
• Employees are recognized and evaluated based on core values.
• Training and career development provided.