Assistant Property Manager

About Us

Pivotal, ranked in the Top 50 Affordable Housing Developers in 2017-2024, is an industry leader revolutionizing the housing market – one community at a time. An integrated real estate company specializing in the development and operations of multi-family housing, Pivotal strives to provide exceptional service to enhance the lives of our residents.

Responsibilities

As our Assistant Property Manager, you will be responsible for the day-to-day operations of the community, including compliance, operations, concierge resident service, and financial performance, while assisting in the management and maintenance of all facets of assigned apartment communities.

• Attract new residents by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units
• Manage resident relations and proactively develop solutions for any potential issues
• Assist with accomplishment of financial objectives by collecting rents, paying bills, forecasting requirements, scheduling expenditures, analyzing variances, and monitors regularly to help develop strategies for optimal financial performance
• Review rental applications and prepares/reviews all new resident paperwork
• Schedule and supervises apartment turnovers
• Assist in property marketing
• Conduct outreach to local businesses to promote the community and build positive relationships among current and prospective residents, vendors, and clients
• Ensure physical condition of properties regularly meet community standards and adhere to all Fair Housing laws

Requirements

• 1+ years of management experience in property management, retail or customer service industry
• Prior experience with tax credit preferred
• Prior experience with YARDI preferred
• Ability to analyze and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals
• General math/reasoning/problem solving skills
• Availability for after-hours emergency needs, may include weekends with work beyond 40 hours

Benefits

• Eligibility for semi-annual merit increases: January and July
• Paid every Friday
• Quarterly Bonus Opportunities – Site team members are eligible for performance-based bonuses each quarter when key KPIs and property metrics are achieved, rewarding strong results and teamwork
• Medical Coverage: Choice of two medical plans (PPO and HDHP) to fit your needs
• HSA Contributions: Company-funded contributions to your Health Savings Account (HSA) each year
• Dental, Vision & More: FSA, dental, vision, life, accident insurance, plus short- and long-term disability coverage
• Retirement Savings: 401(k) plan with company match to support your future
• Time Off: Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year
• Emotional Wellbeing: Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college
• Professional Growth: Professional development assistance to support your career goals

Pay

Starting at $22+/HOUR

Schedule

Full-time and the ability to be on call to support our residents for emergencies