Assistant Property Manager

About the role

Job Level: 1+ years experience will set you up for success in this role
Position Type: Full-time and the ability to be on call to support our residents for emergencies. Work 2 Saturdays a month as needed.
Pay Range: Starting at $22+/ HOUR -- we believe in a culture of transparency

Position Details

Job Location: This important role supports our **Reserve at Douglasville (286 units multifamily) located in Douglasville, GA**

About Us

Pivotal, ranked in the Top 50 Affordable Housing Developers in 2017-2024, is an industry leader revolutionizing the housing market – one community at a time. An integrated real estate company specializing in the development and operations of multi-family housing, Pivotal strives to provide exceptional service to enhance the lives of our residents. We are able to provide high quality properties and customer service because of the commitment to excellence by all of outstanding team members. If you hold yourself to a high set of standards, embrace a positive service-minded demeanor, enjoy working through shifting priorities, and want to join a fulfilling environment with growth opportunity, Pivotal has an outstanding position for you.

Summary of Responsibilities

• Arrange for new residents by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units
• Manage resident relations and proactively develop solutions for any potential issues
• Aid in achieving financial objectives by collecting rents, paying bills, forecasting requirements, scheduling expenditures, analyzing variances, and monitoring regularly to help develop strategies for optimal financial performance
• Review rental applications and prepare/review all new resident paperwork
• Schedule and supervise apartment turnovers
• Affiliate with property marketing
• Conduct outreach to local businesses to promote the community and build positive relationships among current and prospective residents, vendors, and clients
• Ensure physical condition of properties regularly meets community standards and adheres to all Fair Housing laws

Requirements

• 1+ years of management experience in property management, retail or customer service industry
• Availability for after-hours emergency needs, may include weekends with work beyond 40 hours
• Prior Experience With YARDI preferred
• Ability to analyze and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals
• General math/reasoning/problem solving skills

Benefits

• Full-Time Benefits Eligibility for semi-annual merit increases: January and July
• Paid every Friday
• Quarterly Bonus Opportunities – Site team members are eligible for performance-based bonuses each quarter when key KPIs and property metrics are achieved, rewarding strong results and teamwork.
• Medical Coverage: Choice of two medical plans (PPO and HDHP) to fit your needs
• HSA Contributions: Company-funded contributions to your Health Savings Account (HSA) each year
• Dental, Vision & More: FSA, dental, vision, life, accident insurance, plus short- and long-term disability coverage
• Retail Savings: 401(k) plan with company match to support your future
• Time Off: Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year
• Emotional Wellbeing: Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college
• Professional Growth: Professional development assistance to support your career goals

Equal Opportunity Employer

Pivotal is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.