Assistant Property Manager

About the role

Phillips Edison & Company is seeking a property management professional to support a regional portfolio of retail centers, managing 1-2 retail assets and assisting Senior Regional Property Managers with day-to-day operations, tenant relations, vendor management, administrative support, and special projects. The role is based in Charlotte, NC and requires up to 25% travel.

Responsibilities

• Assist with day-to-day operations at the center, including property inspections.
• Arrange alterations, maintenance, upkeep, and reconditioning of property as specified in management services and lease agreements.
• Help solicit bids, participate in vendor selection, create service contracts, and assist in managing contracts for property services (security, maintenance, grounds‑keeping).
• Follow up on open property items promptly.
• Research tenant inquiries and work with the property manager on follow‑up plans.
• Communicate with tenants to resolve ongoing issues while maintaining professionalism and enhancing customer experience.
• Develop and maintain strong relationships with tenants and vendors.
• Work with leasing agents to provide access to vacant spaces for prospective tenants.
• Provide administrative support to Senior Property Manager(s): maintain tenant/vendor contact information, work in PECO systems (Nexus/MRI) to research invoices and run monthly financial reports, upload reports, track inspections, process open/close notices for tenants, collect documents from tenants/vendors, prepare outgoing mail/email, route incoming mail and courier packages, provide utility information and complete On/Off Utility Requests.
• Handle special projects and initiatives for the region or Property Management department as needed.

Requirements

• Minimum of 2 years of real estate experience supporting property operations.
• Prior experience with retail tenants, commercial property vendors, and exposure to general property maintenance, roofing, plumbing, and HVAC issues preferred.
• Ability to travel up to 25%.
• Based in Charlotte, NC (local candidates only; no relocation provided).

Skills

• Exceptional written and verbal communication skills.
• Strong organizational skills with proven problem‑solving ability.
• Excellent computer and technical skills, including high competency in Microsoft Office (Word, Excel, PowerPoint) and Adobe Acrobat.
• Previous experience with Nexus Payables and MRI a plus.
• Positive attitude, professionalism, discretion with confidential information.
• Self‑starter, able to adapt to change, set priorities, meet deadlines in a fast‑paced environment.
• Ability to work independently and as part of a team.