Assistant Property Manager

Join a global workplace where employees thrive—one that embraces diversity of thought, expertise, and passion. A place where you can personalize your employee journey to be—and deliver—your best. We are a leading global real estate investor, developer, and manager, combining capital with capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships, and places, we generate meaningful returns for OMERS members, enhance value for capital partners, and create a brighter world for customers. Accelerate your growth and development, prioritize wellness, build connections, and support the communities where we live and work.

About the role

The Assistant Property Manager will report to the building’s Property Manager and assists with the management and operations of office buildings and complexes. While primarily focused on day-to-day site and tenant matters, you will support and act as backup for Property Managers when required. You will build and maintain positive relationships with customers, vendors, and team members, and assist with reporting, budgeting, lease administration, and special projects as assigned.

Responsibilities

• Tenant / Customer Relations
  • Establish ongoing relationships to understand and respond to tenant needs and concerns.
  • Manage and assist with tenant onboarding/offboarding processes.
  • Act as a liaison between tenants and site teams.
  • Ensure tenants are compliant with all building policies.
  • Resolve minor escalated customer concerns.
  • Serve as the point of contact for the tenant app.
• Lease Administration
  • Prepare and deliver notices to tenants regarding lease administration.
  • Maintain knowledge of, and the ability to interpret, lease clauses to ensure tenant compliance.
• Reporting / Budgeting
  • Assist the Property Manager (PM) / Senior Property Manager (SPM) to ensure all reports are prepared accurately and in a timely manner.
  • Assist the PM / SPM and property administration with accruals, reforecasting, and budgeting.
  • Assist with the annual preparation of budgets and quarterly reforecasts.
  • Prepare and coordinate reports and presentations as required.
• Vendor / Project Management & Special Projects
  • Based on the portfolio, take responsibility for certain vendors (e.g., parking) or building amenities (e.g., fitness, lounges).
  • Complete special projects as assigned by the PM / SPM.
• People Management
  • Based on level of experience and size of portfolio, you may have people-manager responsibilities, typically including administrative staff or coordinators.

Requirements

• A team-first, collaborative mindset with a customer-service mentality.
• A basic understanding of financial concepts and contracts, with the ability to interpret financial reports and non-complex legal clauses.
• Intermediate proficiency in the Microsoft Office Suite.

Qualifications

• A minimum of 1–4 years of related commercial real estate experience or post-secondary education (mandatory); 2–4 years of commercial real estate experience with demonstrated expertise in property management and/or post-secondary education preferred.
• Real estate license, or RPA/FMA or PMP designation, considered an asset.

Pay

The expected annualized base salary range for this position is $80,000 to $90,000 per year. The base salary offered will consider a wide array of factors, including the individual’s skill set. You may also be eligible for an annual Incentive Award under our Short-term Incentive plan and Long-Term Incentive plan (if applicable), and participate in our group benefits and retirement plans.