Assistant Property Manager

Location: Rivertop Apartments, Nashville, TN

About the role

Under the direction of the Property Manager, this role assists in maintaining compliance and the successful day‑to‑day operations in all aspects of property management. The position involves regular communication with residents to ensure on‑time rent payment and adherence to lease agreements.

Responsibilities

• Maintain the highest level of customer service and online presence to achieve satisfactory survey and review scores from residents and prospects.
• Understand and explain policies related to screening qualifications, application criteria, lease paperwork, rent collection, and move‑in/move‑out procedures.
• Review resident files and accounting records to identify unpaid or late fees, communicate outstanding balances, and implement procedures for collecting delinquent balances while enforcing lease terms.
• Tour the community, amenities, and vacant apartments with prospects, providing current information on apartment specifications, vacancies, notices, and rental rates.

Requirements

• Minimum of 1–2 years experience onsite as a Leasing Consultant.
• Proficiency with personal computer skills, keyboard, internet search, mathematics, and Microsoft Office Suite (Word, Excel, Outlook).
• Thorough understanding and application of Fair Housing laws.
• Authorization to work for any employer in the United States (no visa sponsorship available).

Benefits

• Bonus opportunity (position dependent).
• Generous paid time off, including 13 paid holidays (with a floating holiday and volunteer day), accrued sick time, and 15 days (120 hours) of vacation in the first year.
• Housing discount program* (subject to availability and prior ownership group approval).
• 401(k) retirement plan with company match.
• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options.
• Employer‑sponsored short‑term and long‑term disability coverage.
• Company‑paid life insurance.
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• Employee Assistance Program (EAP).

Pay

The expected compensation range for this position is $25.00 – $27.00 per hour, which includes base pay plus variable incentive pay, if eligible. Compensation may vary based on knowledge, training, skills, work location, and experience.