Assistant Property Manager

About the role

The Assistant Property Manager supports the Property Manager(s) and others in managing all aspects of a single property or portfolio of commercial, industrial, or retail properties including marketing, operations, and financial activities.

Responsibilities

• Ensure services are provided consistent with policies, procedures, regulations, and contractual obligations and standards.
• Review and recommend approvals for accurate payment of vendor invoices following the terms of the management agreement, LPC policies, and property management approval authorization limits.
• Aid Property Manager(s) in preparing and delivering timely, accurate, and complete monthly reports and budget packages according to client requirements.
• Aid in collecting data and/or drafting tenant rent and Common Area Maintenance (CAM) reconciliations or Escalation (OpX) recovery charges.
• Aid, and coordinate with, lease administration and accounting on all lease administration activities including lease set up, lease changes, reporting, etc. using various company or client systems.
• Aid in coordinating tenant move-ins and move-outs, and "walks-through" spaces with Property Manager(s), tenants, and tenant improvement department; maintain vacant spaces in "tour ready" condition.
• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly.
• Cook up contract documents, purchase orders, and other documents related to procuring goods and services at the property; assist in coordinating vendor deliveries and property services.
• Aid in bidding activities.
• Review tenant billings for accuracy and approval; review aging reports and collections efforts.
• Aid in performing regular property inspections; recommend alterations, maintenance, and reconditioning; work with contractors/vendors.
• Aid with developing plans, and preparing for, emergency response using company or client formats; ensure resources, supplies, and backups are in place to effectively recover from adverse events; assist in organizing drills and other training.
• Contribute through thoughtful and proactive execution of clearly defined duties, methods, and tasks; contribute to team performance through suggestions to improve systems, processes, and procedures.
• Aid with client communications; prepare and deliver timely, accurate, and complete reports.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree (BA/BS) preferred with 1-2 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred.
• Intermediate skills with Microsoft Office Suite required.
• Ability to effectively communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a straightforward, professional manner, keeping the appropriate customer(s) informed/updated as needed.
• Knowledge of financial terms and principles; ability to calculate figures such as percentages, discounts, markups, and/or commissions.
• Intermediate level of analytical and quantitative skills required.
• Strong organizational skills with an inquisitive and entrepreneurial mindset.
• Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team.
• Must possess the desire to lead and receive instruction on development of leadership skill set.
• Ability to build consensus in work groups, listen actively, and create mutually beneficial resolutions.
• Ability to travel daily to assigned properties as necessary.
• Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client.
• Ability to read and write English in order to understand manuals and procedures, and to write reports.

Physical Requirements

• Ability to sit/stand/walk for long periods of time.
• Manual dexterity to operate a computer keyboard, phone, and other office equipment.
• Eyesight that allows for reading a computer screen, phone screen, reports, etc.
• Hearing that allows for hearing/understanding spoken words.
• Lifting and carrying up to 20 lbs.