Assistant Property Manager

About the role

The Assistant Property Manager oversees daily operations, supports residents, and ensures compliance with safety and regulatory standards. This role requires strong organizational and multitasking skills, along with the ability to handle sensitive situations.

Responsibilities

• Manage rent collections, accounts receivable, and delinquency follow-ups
• Assist with leasing activities, including showing units and processing applications
• Coordinate maintenance requests and ensure timely resolution
• Maintain accurate resident files and ensure HUD compliance
• Support resident relations and community engagement initiatives
• Step in to lead operations in the Property Manager’s absence

Requirements

• Strong organizational and multitasking skills
• Customer-focused mindset with the ability to handle sensitive situations
• Experience in property management, housing programs, or administrative roles
• Knowledge of leasing, rent collection, and compliance processes (preferred)
• Able to communicate effectively with diverse populations

Qualifications

• High School Diploma or GED (Associate’s degree preferred)
• At least 1 year of relevant experience (property management or related field)

Skills

• Thorough knowledge of INLIVIAN operating policies and procedures
• Good knowledge of leasing agreement procedures, recertification process, public housing standards, and housing quality standards inspections
• Thorough knowledge and experience in a housing assistance program or social services field
• General knowledge of Landlord Law, procurement regulations, and OSHA requirements
• Ability to accurately and completely document in writing appropriate events and activities
• Ability to read and comprehend relatively complex material
• Ability to establish and maintain effective working relationships with co-workers and persons outside INLIVIAN
• Ability to communicate on the level of the listener, recognize when information has been misunderstood, and the ability to rectify any misunderstanding as needed when explaining INLIVIAN policies and procedures
• Ability to interview and counsel residents and deal effectively with situations that require tact and diplomacy, yet firmness
• Capable of managing competing demands and meeting productivity standards while handling frequent change, delays, and unexpected events
• Ability to prepare clear and concise narrative and statistical reports
• Ability to operate appropriate INLIVIAN computer equipment and software packages
• Ability to communicate clearly, concisely, orally and in writing

Pay

Commensurate with experience.

Schedule

N/A

Benefits

N/A