Assistant Property Manager

About the Role

The Assistant Property Manager 2 at Sandy Creek is an extension of our Property Management Leadership team and works closely with their Property Manager on the oversight of all operational and financial aspects for the day-to-day operations of assigned multifamily residential properties. Responsibilities include resident relations, financial operations, and property management. You will assist in developing and executing a marketing and sales operations program to achieve maximum occupancy rates and high resident satisfaction and retention. This role ensures residents receive an exceptional experience through great service and responsiveness.

Responsibilities

• Use proven sales skills to lease apartments.
• Advertise and market properties daily using social media and other platforms.
• Tour and present the property and available apartment homes to prospective residents, applying product knowledge to close sales.
• Build and maintain long-term relationships with residents by addressing requests, questions, and concerns, and making referrals to the manager or maintenance team as needed.
• Use customer management systems daily to document all communications with prospective and current residents.
• Partner with the Property Manager to create and implement a property-specific marketing strategy that drives new resident pipelines, supports the Goldmark brand, and increases resident retention.
• Maintain maximum occupancy by achieving or exceeding operational metrics.
• Achieve net operating income (NOI) budgeting goals by identifying and recommending property enhancements.

Requirements

• High School diploma or GED required.
• Valid driver’s license, vehicle, and vehicle insurance per company requirements.
• National Apartment Leasing Professional (NALP) or similar certifications are desirable.
• Four-year degree in business or related field preferred; or two to four years of related experience and/or training; or equivalent combination of education and experience.
• Customer service experience with a strong customer service mindset.
• Strong sales skills and aptitude, with confidence and drive to close sales.
• Familiarity with federal, state, and jurisdictional laws and regulations concerning multi-family housing, Fair Housing, and employee safety.
• Prior experience in property management or a related industry is preferred but not required.

Pay

Starting pay is $19.50 per hour, with potential to earn up to $4.65 more per hour through commissions and incentives.

Benefits

• Paid Time Off (PTO) that accrues throughout the year and increases with tenure.
• 8 paid holidays each year.
• 4 YOU Days annually (one paid day off per quarter).
• Paid volunteer opportunities to give back to the community.
• Access to On-Demand Pay for eligible hourly team members.
• Milestone anniversary celebrations with a gift card and a paid day off.
• Choice of three medical plan options, including HSA options, along with dental and vision coverage.
• Company HSA contributions to help offset out-of-pocket expenses.
• 401(k) plan with up to a 5% company match and immediate vesting.
• Income-replacement benefits for qualifying life events, plus voluntary benefit options.
• Employee Assistance Program (EAP) for additional support.
• Up to a 20% rent discount for living and working with Goldmark.

Growth and Development

• Leadership and development opportunities designed to support your career growth.