Assistant Property Manager

About the role

The Assistant Property Manager is responsible for assisting with the day-to-day operations of the community to include, but not limited to helping prospective tenants, answering phones, routing service requests for maintenance staff and assisting the Property Manager as needed.

Responsibilities

• Accurately completes all lease applications, assists with application verification and notifies prospective residents of results.
• Maintains accurate records in property management software and resident files.
• Organizes and files all applicable reports, leases and paperwork.
• Works with property management and accounting department to ensure all rent is collected as due and that all revenue data is input in the system accordingly.
• Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of Gateway Management to include the Site Operations Manual, Compliance Manual, Maintenance and Resident Services Policies and Procedures, Safety and Risk Management Policies and Procedures and Marketing and Leasing Policies and Procedures.
• Maintains thorough knowledge of our apartment communities and local market comparable properties.

Qualifications

• High school education or equivalent
• Minimum of prior experience as an Assistant Property Manager or one year experience in a customer service related to property management
• Maintains up to date knowledge and implementation of all federal and state guidelines regarding low-income housing tax credit program
• Ability to effectively work with all types of people
• Some knowledge of financial and accounting skills