Assistant Property Manager

Eagle Rock Properties, headquartered in New York, is a full‑service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, the company specializes in rental apartment communities across the Northeast and Mid‑Atlantic regions of the United States. Led by executives with more than 30 years of ownership and management experience, Eagle Rock Properties is a pioneering force in the industry.

About the role

The Assistant Property Manager, reporting to the Property Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.

Responsibilities

• Manage the administration of property operations and leasing office.
• Support the Property Manager in monitoring financial operations and achieving the budgeted NOI.
• Handle the legal process for resident accounts.
• Coordinate maintenance of property grounds and service requests.
• Provide a quality living environment for residents and a positive work environment for team members.
• Work with the marketing team to achieve maximum occupancy at the property.
• Show the apartment community to prospective residents.

Requirements

• 1–2 years of property management experience or a 4‑year Bachelor’s degree in a related field (preferred).
• Proficiency with Microsoft Office Suite.
• Proven track record of success with the leasing process.
• Working knowledge of applicable landlord‑tenant laws, Fair Housing mandates, and other legal issues affecting property management.
• Excellent verbal and written communication skills and ability to interact with residents and customers professionally.