Assistant Property Manager

What You’ll Do

• Contribute to all aspects of the leasing process to meet and exceed individual and team goals.
• Ensure leads are entered into Entrata, contacted, and followed up on.
• Greet prospects, conduct tours, close leases, and oversee the application and screening processes.
• Maintain the clubhouse, model units, and tour routes to exceptional standards.
• Develop a deep understanding of the property’s features and market positioning to communicate its value effectively while addressing common objections.
• Guide and support the leasing team to empower success by setting clear expectations and providing the tools and resources needed to achieve leasing and marketing objectives.
• Monitor the competitive landscape by regularly shopping competitors and updating records of market offerings.
• Foster exceptional service by addressing escalated resident concerns with professionalism and care.
• Support marketing efforts and resident events to attract prospects and retain current residents.
• Ensure timely collection and accurate posting of rental and vendor payments to maintain strong cash flow and financial performance.
• Address delinquent accounts by preparing late notices, contacting residents and guarantors, and filing evictions when necessary.
• Affirmative action statement: Assist the Property Manager with financial reporting, including weekly and monthly reports, and closing financial books.
• Perform other duties as assigned.

Where You’ll Work

Flats on the Row is a pet-friendly apartment community in Newport, KY, less than 5 miles from Downtown Cincinnati. Our studio, one, and two-bedroom apartments for rent in Newport have thoughtful finishes, such as a modern appliance package, wood-style plank floors, patio or balcony, views of Cincinnati and Newport, and plenty more!

What You’ll Own

Contribute to all aspects of the leasing process to meet and exceed individual and team goals. This includes:

• Ensuring leads are entered into Entrata, contacted, and followed up on.
• Greeting prospects, conducting tours, closing leases, and overseeing the application and screening processes.
• Maintaining the clubhouse, model units, and tour routes to exceptional standards.
• Developing a deep understanding of the property’s features and market positioning to communicate its value effectively while addressing common objections.
• Guiding and supporting the leasing team to empower success by setting clear expectations and providing the tools and resources needed to achieve leasing and marketing objectives.
• Monitoring the competitive landscape by regularly shopping competitors and updating records of market offerings.
• Fostering exceptional service by addressing escalated resident concerns with professionalism and care.
• Serving as acting Property Manager in their absence, ensuring adherence to company policies and property guidelines.

What You’ll Bring

• A high school diploma or equivalent required; bachelor’s degree preferred.
• Previous experience in leasing and sales required, with Leasing Manager experience preferred.
• Familiarity with multifamily conventional or student housing strongly preferred.
• Proficiency in property management software such as OneSite, Entrata, or other RealPage products preferred.
• Intermediate knowledge of Microsoft Office, especially Excel, is desirable.
• Ability to participate in emergency duties as needed.

Our Company

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.