Assistant Property Manager

About the role

The Assistant Property Manager (APM) is part of the Operations Team within CloudHQ. The APM will work closely with the Operations Management, Legal, and Accounting Teams in the day-to-day operations of a large-scale data center, ensuring the highest levels of service are maintained. This position reports to the Property Manager.

Responsibilities

• Review, process, route for approval, and close out purchase orders
• Perform initial review, processing, and routing for approval of invoices; follow up and resolve any issues
• Handle tax-exempt filings, including Sales & Use and Fuel
• Maintain and ensure all Vendor and Tenant Certificates of Insurance (COI) are current and in place
• Draft templated agreements, maintain and ensure all contracts are current, and update the contract log
• Ensure all lease contractual obligations are met
• Maintain and ensure all Vendor and Tenant Non-Disclosure Agreements (NDA) are current and in place
• Send and close out service notices for upcoming work at the site
• Acknowledge, assign, update, and close out all tenant service requests
• Organize and file facility-related documents
• Conduct routine property inspections to prevent and identify problems and exposures
• Order office supplies and maintain office equipment; ability to lift up to 25 lbs
• Prepare and submit monthly reports for review and approval
• Attend vendor reviews and client meetings; maintain meeting minutes and record action items
• Other duties as required
• Local travel required

Requirements

• Expertise in popular Microsoft Office suite applications (e.g., Excel, Word, Outlook)
• Familiarity with accounting software applications and preventative maintenance ticketing systems (e.g., Yardi)
• Highly developed organizational abilities with demonstrated success in balancing multiple priorities while maintaining precise attention to detail
• Proactive follow-up abilities to ensure timely completion of tasks
• Outstanding written and verbal communication skills and command of the English language
• Ability to maintain excellent vendor and tenant relationships
• Actively solicit feedback to ensure all responsibilities, activities, and deliverables meet expectations
• Ability and willingness to respond to emails and phone calls after hours in the event of an emergency
• Two or more years of experience in the Property Management industry in an administrative position (e.g., Property Administrator or Tenant Service Coordinator role)
• Bachelor’s degree preferred, but not required

Benefits

• Competitive compensation and rewarding incentives
• Comprehensive benefits including medical, dental, vision, life insurance, and disability
• 401(k) with company match
• 12 paid holidays
• Generous PTO
• Development opportunities