Assistant Property Manager

Your Impact

As the Assistant Property Manager, you are at the heart of our mission. You’re not just helping manage a facility, you’re creating a positive, meaningful difference in the lives of our customers during their times of need. By providing reliable, empathetic service, you’ll ensure our clients feel supported and secure.

Ideal Candidate

• Exudes warmth, empathy, and understanding in every interaction.
• Thrives on making a positive impact on others, especially during stressful situations.
• Has professional experience in customer-facing roles (e.g., service, retail, or hospitality).
• Is self-motivated, proactive, and thrives in independent work environments.
• Demonstrates exceptional organizational skills and proficiency in technology.
• Embraces a sales-driven mindset and can creatively market services.

Core Responsibilities

• Customer Experience: Build supportive, trusting relationships with clients. Be the calming presence they need by understanding their challenges and offering tailored solutions.
• Sales & Marketing: Drive occupancy rates using proven sales strategies and innovative marketing approaches. Help customers choose the best storage options for their needs.
• Operational Excellence: Manage the property efficiently by maintaining cleanliness, ensuring safety, and overseeing office administration tasks like reporting and record-keeping.
• Policy Enforcement: Uphold and enforce company policies to maintain a consistent and exceptional client experience.
• Team Collaboration: Communicate regularly with the management team to share updates, resolve issues, and contribute to company goals.
• Facility Management: Oversee the upkeep of the facility, including inspections and vendor coordination, to ensure the property is always in top condition.

Qualifications

• Exceptional communication skills with a natural ability to empathize.
• Proven organizational skills and attention to detail.
• Sales experience and a results-driven mindset.
• Tech-savvy and proficient in computer applications (experience with storage management software is a plus).
• Valid driver’s license and access to reliable transportation.
• Flexible schedule availability, including weekends.

Compensation & Benefits

• Pay: $16.00 - $17.00 per hour (based on experience).
• Expected Hours: 24 hours per week.
• Monthly Bonus Program

Work Environment

• Flexibility for weekends and weekdays.
• Work in-person at a professionally managed self-storage facility.
• Cover multiple properties in the Grand Blanc and Fenton area.

Important Info

• Citizen Storage is an Equal Opportunity Employer
• Reasonable accommodations available for individuals with disabilities
• Employment contingent on passing a background check and drug screen