Assistant Property Manager

Overview

We are seeking a driven and experienced Assistant Property Manager to take the lead in stabilizing and revitalizing a distressed residential community. This is a hands-on leadership position responsible for the day-to-day operations of the property, with a key focus on leasing, collections, maintenance coordination, staff management, and financial performance.

Key Responsibilities

• Oversee all daily property operations, ensuring compliance with company policies, fair housing laws, and local regulations
• Conduct regular property inspections and coordinate timely maintenance, repairs, and preventive care
• Manage maintenance service requests, prioritizing urgent items and coordinating with vendors and in-house staff
• Maintain maintenance service requests, prioritizing urgent items and coordinating with vendors and in-house staff
• Monitor and enforce lease terms, community rules, and safety policies
• Handle resident complaints and service issues with discretion, professionalism, and prompt follow-through
• Supervise all on-site team members including leasing, maintenance, porters, and contractors; handle scheduling, performance evaluations, and coaching
• Maintain accurate and organized resident files, contracts, inspections, incident reports, and vendor documents
• Ensure all company policies, federal/state/local housing laws, and safety protocols are consistently upheld
• Train and onboard new team members, including ongoing coaching and performance development
• Create and maintain a resident retention plan including events, communication programs, and reputation management

Requirements & Qualifications

• 4+ years of experience in property management, preferably in multifamily residential or distressed property settings
• Proven success in stabilizing and improving underperforming properties
• Strong leadership experience, including team hiring, supervision, and performance management
• Experience using Yardi Voyager, RentCafe, or similar property management software
• Solid understanding of Fair Housing laws, leasing best practices, and local housing regulations
• Able to manage multiple priorities and deadlines in a fast-paced, high-stress environment
• High level of professionalism, communication, and problem-solving skills
• Capable of walking the property regularly, climbing stairs, and lifting up to 25–50 lbs as needed
• Valid driver's license and reliable transportation required

Compensation & Benefits

• Base Salary: $60K + commensurate with experience
• Performance-Based Bonuses and Year-End Incentives
• Comprehensive Health Benefits (Medical, Dental, Vision)
• Generous PTO, Sick Leave & Paid Holidays
• Career development and advancement opportunities within a growing company