Assistant Property Manager

Primary Purpose of Position

Aid the Property Manager in resolving operational issues, interacting with clients and vendors, and maintaining property appearance.

Essential Functions

• Assist in developing and mentoring the Property Management Coordinator.
• Mobilize others to meet or exceed client expectations and goals.
• Escalate potential issues to leadership.
• Promote and maintain positive client relations through regular communication and follow-up.
• Coordinate new client orientations, move-ins/move-outs, fire warden training, and evacuation drills.
• Respond to site emergencies and participate in company emergency protocols.
• Manage client work order requests and contracts.
• Maintain financial management, including preparing budgets, accruals, and reporting variances.
• Analyze maintenance programs and provide recommendations for efficiency and effectiveness.
• Manage contractor insurance and contract documentation.
• Identify and pursue additional client service income.
• Oversee electric meter readings and billing processes.
• Review and approve property invoices according to the approval matrix.
• Inspect and maintain client spaces, common areas, and grounds.
• Collaborate with external and internal stakeholders to deliver quality customer service.
• Participate in CapEx projects, vendor performance evaluations, and lease showings.
• Attend industry conferences and conventions.

Requirements and Qualifications

• Bachelor’s degree in business administration, real estate, or related field required.
• 2-5 years of property management experience preferred.
• Continuing education in RPA or CPM certification courses, and LEED approved courses highly desirable.
• Working knowledge and understanding of operating costs, budgeting, and expense control.
• Proficiency with Microsoft Office applications.
• JD Edwards experience preferred.
• Familiarity with ADA and OSHA regulations.
• Demonstrated ability to organize and prioritize tasks in a fast-paced environment.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Ability to respond creatively and resourcefully to multiple tasks and situations.
• Ability to work independently and as part of a team.
• Ability to handle stress and meet deadlines.

Physical Requirements

• Work involves sitting and standing, bending, reaching, talking, hearing, and occasional exposure to vibration, noise, dust, and temperature ranges.
• Regularly required to walk, climb stairs, and perform physical inspections of properties and sites.

Reporting Structure

Reports to the senior most property manager in the assigned portfolio.

Salary Range

$79,310 - $107,000. BXP offers a competitive total rewards package including base salary and annual discretionary bonus. The range represents expected base salary; compensation will be determined based on role, skills, experience, qualifications, location, and other job-related factors. Our comprehensive benefits include medical and dental coverage, a retirement savings plan with company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy, and more. BXP is an Equal Opportunity Employer.