Assistant Property Manager

About the role

The Assistant Property Manager supports the property manager in overseeing the daily operations and management of a multi-family property, including administrative tasks, tenant relations, leasing activities, and maintenance coordination.

Responsibilities

• Assist the property manager in overseeing day-to-day operations, including tenant relations, leasing, maintenance, and administrative tasks.
• Respond promptly to tenant inquiries, concerns, and requests, providing excellent customer service and resolving issues professionally.
• Assist with the leasing process: show available units, conduct tenant screenings, and prepare lease agreements in accordance with company policies.
• Coordinate move-in and move-out processes, conduct property inspections, document conditions, and ensure smooth tenant transitions.
• Assist with rent collection and delinquency management, following up on overdue payments and implementing appropriate procedures.
• Collaborate with maintenance staff and contractors to schedule and oversee property repairs, preventive maintenance, and renovations, ensuring compliance with safety regulations.
• Maintain accurate records of property expenses, income, leasing activity, and maintenance work orders.
• Conduct regular property inspections to identify maintenance issues, safety hazards, and areas for improvement.
• Implement and enforce property policies, rules, and regulations, ensuring compliance with lease agreements and legal requirements.
• Coordinate with vendors, suppliers, and service providers to obtain competitive bids and ensure quality services.
• Stay updated on industry trends, market conditions, and legal requirements related to property management.

Requirements

• Previous experience in property management, leasing, or real estate administration.
• Strong communication, interpersonal, and customer service skills.
• Detail-oriented with excellent organizational and time management abilities.
• Proficiency in Microsoft Office Suite and property management software.
• Knowledge of landlord-tenant laws, Fair Housing regulations, and property management best practices.
• Ability to work effectively both independently and as part of a team.
• Strong problem-solving skills and ability to handle multiple tasks and priorities simultaneously.
• Real estate license or certification (preferred but not required).
• Minimum 2 years of experience as an Assistant Property Manager.

Benefits

Competitive salary and generous benefits package.

Schedule

Full-time, 8-hour shift.

Work Location

In person. This position requires wearing the Broad Management uniform.