Assistant Property Manager
BECO · Virginia Beach, VA · 1 mo ago
On-siteManagementFull-time
About the role
BECO Asset Management is seeking an experienced Assistant Property Manager for 900 Acqua Senior Apartments in Virginia Beach, VA. The role serves as the primary leasing professional and supports the Property Management team in maintaining top‑notch community conditions, delivering high‑level service, and maximizing operating performance.
Responsibilities
- Serve as the primary leasing professional for the community.
- Generate traffic through outreach, marketing initiatives, and lead management.
- Respond promptly to telephone, email, and online inquiries.
- Conduct community tours and apartment showings for prospective residents.
- Qualify prospects, process applications, and ensure compliance with company screening standards.
- Prepare, review, and execute lease‑related documents accurately and timely.
- Follow up with prospects and maintain a strong closing ratio.
- Manage resident retention efforts, including lease renewals and resident engagement.
- Maintain company customer service standards and serve as a primary point of contact for resident concerns and complaints.
- Manage collection efforts of current residents, including reporting.
- Handle all move‑out charges, refunding of security deposits, and collections from previous residents.
- Act as backup for check postings, purchase‑order writing, and invoicing.
- Act as a liaison with the Maintenance Department, coordinating service requests and ensuring timely follow‑up with residents.
- Inspect grounds, model units, and the leasing office daily for marketability and curb appeal.
- Coordinate the turn process with maintenance staff.
- Perform other duties as assigned by the Property Manager.
Qualifications
- Minimum of 3 years of multi‑family management experience required.
- Experience as an Assistant Property Manager is preferred but not required.
- Excellent interpersonal and communication skills for interacting with residents, staff, and the corporate office.
- Ability to multitask and run property operations independently using sound judgment.
- Organized, professional, friendly, enthusiastic, and motivating.
- Able to work weekends as needed.
- Previous experience with property management software required; Yardi is preferred.
- General understanding of accounting principles and the ability to generate, read, and adhere to a budget.
- Support a safe, drug‑free workplace through criminal background checks and pre‑employment substance testing.
Benefits
- Health, vision, dental, life, and disability insurance.
- Company‑matched 401(k) plan.
- Employee Assistance Program.
- Paid Time Off.
- Professional development and educational assistance.
Pay
Competitive pay with generous bonus potential.