Assistant Practice Manager

Assistant Practice Manager - Dental Experience Needed Summary The Assistant Practice Manager is responsible for training and mentoring staff, billing and collections, acts as the technical support liaison, and assist the Regional Manager to support their CHOICE Healthcare office. At CHOICE Healthcare Services, we give children everywhere a reason to smile! Our practices across California, Nevada, New Mexico, Arizona and Colorado provide high-quality pediatric dental care that is preventative, affordable, and accessible to all children. We are proud to provide a gentle approach to pediatric dentistry, orthodontics, and oral surgery. What we provide to you as a CHOICE teammate Care for your wellbeing and work-life balanceProfessional and personal growthExperienced leadership supportFun and supportive team dynamic with events and celebrationsComprehensive benefit package Essential Duties and Responsibilities include the following. Other duties may be assigned. STRATEGIC PLANNING Practices focusAssist in hiring office personnelResearch demographic of the trading zoneAssisting in Identify target patients and marketing strategies STAFFING & SCHEDULING Assist in enforcing handbook policies & other noticesHandle Associate, Team and Patient schedulingRoles may be secondary and supportive to HR & Scheduling/ TIVA managerReview timecardsAssist in approving payroll exceptions such as overtime and penalty pay GENERAL OFFICE MANAGEMENT AND OVERSIGHT Processes bill paymentsOpens and distributes mailAssists CE tracking for doctors and staffMaintains the business practice planAuditing daily chartsReviews daily reportsReviews daily GAP list reportsEnsures schedule is booked according to office protocolEnsuring scheduled appointments are confirmed at least 2 days prior to appointmentsRoles may be secondary and supportive to their respective department managers (e.g. HR, Call Center, Billing, etc.)Projects and duties as assigned by Supervisor Assist And Implementation In Human Resources Functions Assist with payroll and benefitsAssist with resolutions on patient and staff grievances guided by the Regional ManagerAssist with employee office job descriptions and performance reviewsAssist with employee time sheets, documents tardiness and absencesTraining staff & managing site visits of interns or potential candidatesRoles may be secondary and supportive to HR manager BILLING AND COLLECTIONS Performs data entryPerforms bankingAssists billingAssists in collectionsAssists in insurance processingPerforms related administrative servicesRoles may be secondary and supportive to billing managerDenitcon knowldge a huge plus!! COMPUTER NETWORK SUPPORT LIAISON Acts as a liaison to maintenance of computers and computer networksAssists IT with technical issues resolutionTrains and supports usersPerforms educating staff of practice management software updates Education and/or Experience High School Diploma or equivalent1+ years of leadership experience within the dental industryExperience working for a Dental Service Organization is preferredBilingual in Spanish, preferred