Assistant Portfolio Manager

About the role

Join us on our journey to being the Best Community Bank in America. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities.

Responsibilities

• Serve as a primary point of contact for borrowers regarding contractual or defined financial reporting requirements, including financial statements, tax returns, borrowing base certificates and other pertinent financial information, as requested.
• Deliver prompt, proactive and high-quality support to Portfolio Managers, Relationship Managers and Credit Officers to ensure efficient operations and client service.
• Build professional rapport and proactively communicate with borrowers while reinforcing contractual reporting expectations, timelines and follow up needs.
• Demonstrate discretion, confidence and clarity in customer-facing conversations; manage sensitive discussions regarding past-due reporting or documentation expectations with professionalism.
• Maintain accurate tracking of financial reporting requirements, due dates, covenant compliance deadlines and exceptions.
• Ensure credit files and documentation are accurate, complete, audit-ready and current with nCino’s DocMan and imaging system.
• Collect, organize and coordinate preliminary analysis of borrower financial information; identify concerns and escalate to the Portfolio Manager as appropriate.
• Support Portfolio Manager with ongoing portfolio monitoring, including covenant compliance tracking and performance trend review.
• Aid in renewals, extensions, waivers and modifications by gathering documentation, initiating processes in the loan origination system (nCino) and coordinating follow up items.
• Track maturing loans, delinquencies, insurance coverage, property tax compliance and ongoing loan conditions; escalate issues as needed.
• Participate in borrower and internal meetings alongside Portfolio Managers to build confidence in relationship management, customer-facing communication experience and issue resolution.
• Serve as operational backup to assigned Portfolio Managers, maintaining continuity of workflow during absences or peak periods.
• Develop proficiency and gain increasing exposure in portfolio strategy, decision making, client communication and transaction execution.
• Demonstrate growth in independent portfolio coordination responsibilities and readiness to assume increase Portfolio Manager responsibilities.
• Assist with audits, loan reviews and examiner requests.
• Maintain compliance with bank policies, procedures and regulatory requirements.

Qualifications

• Associate’s degree or equivalent work experience with a specialization in accounting, finance or business operations. Bachelor’s degree preferred.
• 3+ years’ experience in commercial portfolio monitoring or commercial lending related position preferred.
• Strong organizational and time-management skills with the ability to manage high volumes of deadlines.
• High attention to detail and strong documentation discipline.
• Ability to review financial statements and tax returns.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Proven ability to exercise discretion and sound judgement.
• Proven ability to effectively communicate viewpoint and make independent decisions.
• Proficient with Microsoft suite of products and commercial loan origination software platforms. NCino experience a plus.
• Travel may be required throughout Peoples Bank footprint of offices; Must have valid driver’s license.

Skills

• Strong organizational and time-management skills.
• High attention to detail and strong documentation discipline.
• Ability to review financial statements and tax returns.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Proven ability to exercise discretion and sound judgement.
• Proven ability to effectively communicate viewpoint and make independent decisions.
• Proficient with Microsoft suite of products and commercial loan origination software platforms.
• NCino experience a plus.

Benefits

• 401(k) retirement plan with an employer match.
• Employee stock purchase plan.
• Variety of education assistance programs such as student loan and tuition paydown/reimbursement.
• Paid vacation, holidays.

Pay

Commensurate with experience.

Schedule

N/A