Assistant Personal Training Manager, Miami

Equinox Group is a high-growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We include Equinox, SoulCycle, and Equinox Hotels—all recognized for inspiring and motivating members and employees to maximize life. Our portfolio spans major cities across the United States, London, Toronto, and Vancouver.

About the role

The Assistant Personal Training Manager is a special assignment opportunity focused on operational excellence at the club level for the Personal Training Department, reporting to the Personal Training Manager. This role supports team culture to drive business performance and is designed as a three-to-six-month pilot, with regular evaluations. Upon conclusion, the Assistant Personal Training Manager will provide feedback on pilot effectiveness and may transition into a comparable role within the Personal Training Department.

Responsibilities

• Pipeline management, including daily cleanup and phone calls
• Perform daily session audits on both complimentary and paid services, providing timely and constructive feedback
• Support relationships with Operations and Sales using Chalk Talk as a guide
• Forge meaningful relationships with key club leaders and identify partnership opportunities to support PT initiatives
• Assist with business performance by supporting the monthly action plan
• Hold the team accountable for branded, quality member interactions (e.g., Fitness Specialist Hours, Special Events)
• Collaborate with the Personal Training Manager to craft and execute a meaningful monthly trainers’ forum (meeting)
• Champion Personal Training service standards by engaging with Club Membership to seek feedback and identify areas for improvement or best practices
• Maintain PT presentation standards, including Bio Boards, Nametags, and Uniforms
• Support team payroll and ensure time & attendance compliance
• Performance management (formal and informal) of Coaches
• Equifit administration and communications
• Support new Coach onboarding, administration, and logistics
• Demonstrate business acumen by identifying trends and insights to increase profitability
• Support all operational SOPs, including administrative duties related to client outreach and staff accountabilities
• Achieve and maintain team headcount targets through active management of the interview process
• Provide ongoing Coach development to support the personal training development meeting
• Act as the Manager on Duty when the Personal Training Manager is not in the club
• Mentor and develop ramping Coaches
• Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming

Requirements

• Current national certification, CPR/AED, and First Aid
• Exercise Science or Sports Management Degree preferred
• Proven ability to drive revenue, including sales skills with a focus on attracting new clients and retention
• Desire to grow into a future PT leader with a passion for developing the PT business
• Proven ability to hire and develop staff through accountability and purpose-driven goals
• Collaborative leadership and strong desire to interact with members, clients, and staff
• Leadership experience in an educational, fitness, or management setting (one year minimum preferred)
• Excellent written and verbal communication skills
• Demonstrated time management and prioritization skills
• Enthusiastic, passionate, and knowledgeable about the fitness industry

Benefits

• Competitive salary, benefits, and industry-leading commission opportunities
• Complimentary Club membership
• Perks and incentives with our products and services, including Personal Training, Pilates, Spa, and Shop