Assistant Personal Training Manager

Crunch Fitness – Undefeated Tribe is the fastest-growing Crunch franchise group in the nation, expanding across Texas, Oklahoma, New Mexico, Missouri, and Minnesota. Twice named Franchise of the Year (2021 & 2024), the organization operates 100+ clubs planned by 2028 with a mission to transform lives through fitness, wellness, and community.

About the role

We are looking for an Assistant Personal Training Manager (APTM) who supports a high-performance, high-care culture that operates with speed and urgency in delivering results through member integration, programming, and development.

As the Assistant Personal Training Manager, you will support the Personal Training Manager in leading the team, with a focus on staff development, training, client generation, and scheduling. You will also maintain a personal training client roster and ensure accurate administration of all personal training services, including client programming, progress tracking, and the management of the dotFIT program and supplement sales.

Success in this role means:

• Supports a high-performing personal training team through our coaching cycle and ongoing education to build engagement and professional growth
• Consistently meets club goals by driving new client acquisition, client retention, supplement recommendations, and personal training sales through the CrunchOne Kickoff experience and team coaching
• Upholds high standards in all personal training services, including client records, dotFIT programming, progress tracking, and supplement sales, while providing consistent, high-quality team & member support

You excel at forward-thinking and taking initiative to achieve your goals. To feel fulfilled in your work, you require the freedom to drive change and embrace independence. You are process-oriented and adept at establishing systems to guide actions and people. You hold yourself and your team to high standards, becoming critical when work falls short of expectations. You are thoughtful in your actions but also quick to act and move with precision.

Responsibilities

APTM Responsibilities:

• Assist in the development and fitness expertise of all PT team members
• Meet both new client acquisition and existing client retention targets for the club
• Administer the CrunchOne Kickoff experience through demonstrating, coaching, and guiding with the goal of acquiring personal training clients
• Ability to drive Crunch One Kickoff appointments and achieve weekly and monthly new client targets
• Counsel and guide members using the 4 Pillars of Fitness — Nutrition, Movement, Supplementation and Coaching and Accountability — in a manner consistent with their goals
• Ensure accurate administration of PT services including, but not limited to: dotFIT program and supplements, client programming, and progress tracking
• Isolate, align, and direct resources informed by KPIs & organizational priorities with PTM assistance
• Provide excellent customer service by responding to all member inquiries within 24 hours
• Report to the Managing Partner and Personal Training Manager on key results and action plans
• Attend all required meetings/trainings for PT staff

Personal Trainer Responsibilities:

• Prepare and deliver comprehensive fitness programs based on client goals and milestones, to include tracking progress, follow up, and on-going support
• Inform members of all fitness tools and programs available to assist in achieving goals
• Demonstrate safe and proper exercise techniques to clients and all members of facility
• Assist in member service activities, such as fitness seminars, boot camps, body fat tables
• Design comprehensive fitness programs using company-provided tools (i.e. dotFIT)
• Schedule all personal training sessions, appointments, and administration time using company systems
• Execution on Daily, Weekly, Monthly, and Quarterly Personal Trainer Business Plan
• Meet minimum company expectations, to include