Assistant Parking Operations Manager

About the role

This position assists with providing strategic leadership and direction for the on-site parking facilities by maintaining day-to-day operations while ensuring the highest levels of customer service and parking revenue generation.

The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top asset. Progressive supervisory experience with front-line team oversight, some experience with scheduling and payroll, and a Bachelor’s degree with a concentration in business are all helpful but not required.

Responsibilities

• Provide for the administration of all activities related to the physical operation of the parking garage, including cleaning, repair, equipment maintenance, and security.
• Assist with management of the day-to-day fiscal activities of the garages, including on-site bookkeeping, accounts receivable, and budget management.
• Develop budgets for parking accounts and explain variances for monthly, quarterly reports, and annual plans.
• Assist with management of all aspects of the lessee’s parking, including rent roll maintenance, contract files, lease provision compliance, and maintaining an accurate account of all monthly parkers.
• Supervise the timely and accurate completion of daily reports as they relate to the parking operation.
• Sustain a culture of quality customer service aimed at providing a positive entry to exit experience for all guests visiting the facilities.

Requirements

• Previous parking industry experience with a hospitality focus.
• Progressive supervisory experience with front-line team oversight.
• Some experience with scheduling and payroll.
• Bachelor’s degree with a concentration in business (helpful but not required).

Skills and Abilities

You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries. You are organized, honest, and thoughtful, with impeccable conversational and written communication skills. You have an exceptional way with people and bring extraordinary results.

Benefits

• Free Parking.
• Flexible scheduling; paid Holidays and Wellness.
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7.
• Paid vacation and an extra day-off on your birthday (for full-time employees).
• Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance, and 401k (for full-time employees).
• Seven paid holidays.

Pay

Salary Range $38,000 - $45,000 Annually, commensurate with experience.

Schedule

Full-time, Monday - Friday, with the possibility of working weekends and holidays.