Assistant Outside Sales Manager

About the role

Fence Outlet is seeking an Assistant Outside Sales Manager to join our team in Central Florida. The primary location is in Orlando, FL.

Responsibilities

• Assist with interviewing and assessing team members, providing feedback and performance improvement plans.
• Support the Sales Manager in managing daily sales activities and administrative tasks.
• Communicate with customers and provide technical assistance with sales applications, CRM systems, and quoting tools.
• Prepare and manage onboarding materials for new Sales team members.
• Analyze and maintain accurate sales data and reporting dashboards.
• Ensure compliance records and documentation are complete, organized, and up-to-date.
• Identify trends and address any irregularities or concerns.
• Support training initiatives and resources to enhance team performance and product knowledge.
• Resolve issues and escalate problems as necessary to maintain operational efficiency.
• Follow up with customers for documentation, clarifications, and status updates.
• Coordinate with internal team members to ensure smooth workflow and reduce delays.
• Prepare and organize sales materials, proposals, contracts, and project documentation.
• Aid in obtaining required documents from customers, vendors, or internal teams to advance fencing projects.

Requirements

• High School Diploma or GED.
• 2-5 years of prior experience in a related position.
• Ability to work independently and collaboratively.
• Experience with residential fencing products, construction terminology, or field operations is beneficial.
• Understanding of compliance requirements and documentation standards.
• Prior experience in sales support, customer service, or administrative coordination is preferred.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and CRM or project management systems.
• Customer service orientation with a professional demeanor.
• Problem-solving skills and the ability to anticipate needs.

Education/Experience

• Computer proficiency, including working in MS Office based programs and the company's internal sales program (Sales Pad).
• Human Resources management skills in employee relations, recruiting, and retention, as well as employee recognition.
• Strong communication skills (both written and verbal), for clear client and internal interactions.
• Time management and multitasking abilities, capable of managing multiple projects simultaneously.

Additional Requirements

• Continuous vision, frequent standing, walking, giving and receiving oral communication, bending, squatting, reaching above shoulder level, and discerning color.
• Occasional sitting, driving, typing, and making fine discriminations in sound.
• Satisfactory driving record; must have a valid driver's license and be able to drive to and from work locations.
• Travel as required for company business.
• Varying schedules that may include nights, weekends, and holidays.