Assistant Operations Manager

Key Responsibilities

• Lead daily terminal operations to ensure safe, efficient execution aligned with HSSE requirements, operating plans, and business priorities
• Direct union supervisors and frontline teams to execute work assignments, resolve operational issues, and maintain consistent safety and performance standards
• Make real-time decisions to balance labor, equipment, and workflow demands in response to changing conditions
• Plan, allocate, and adjust labor resources while controlling cost, maintaining service levels, and ensuring accurate timekeeping
• Leverage terminal operating systems, labor management tools, and performance dashboards to guide operational decisions
• Analyze operational data and trends to identify constraints, risks, and improvement opportunities
• Reinforce standard work, safety discipline, and compliance while partnering with cross-functional teams to maintain terminal flow

What We Are Looking For

• Continuous improvement mindset: strong commitment to continuous improvement, problem-solving, and making things better every day
• Bachelor’s degree in Logistics, Supply Chain Management, or a related field
• 1–3 years of experience in operations, logistics, transportation, or supply chain environments
• Demonstrated ability to lead in fast-moving, high-accountability operational settings
• Experience working with unionized labor or large frontline workforces, preferred
• Strong analytical capability with the ability to interpret data, assess tradeoffs, and make timely decisions
• Proficiency with Microsoft Excel, Word, and Outlook; ability to learn terminal-specific systems quickly
• Calm, adaptable leader who maintains sound judgment under pressure
• Clear, confident communicator who can lead across roles, levels, and functions

Purpose

As an Assistant Operations Manager (AOM) at APM Terminals, you are a terminal-wide operational leader responsible for driving frontline execution across the entire operation. You will lead union labor, manage resources in real time, and leverage operational systems and data to drive safe, reliable, and consistent performance.

In this role, you play a critical part in championing HSSE standards and continuous improvement (Lean) principles, ensuring standardized execution and operational discipline across the terminal. The AOM role is intentionally cross-functional, systems-heavy, and analytical. You are expected to move fluidly across all operational environments, apply consistent leadership and safety standards, and make sound, timely decisions that keep the terminal running safely, efficiently, and in alignment with business priorities—regardless of where operational leadership support is needed most.