Assistant Office Manager

Summary

An Assistant Office Manager is a highly engaged leader that possesses a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal-oriented.

Essential Duties and Responsibilities

• Effective execution of Total Patient Experience (TPE)
• Develop and maintain a good working relationship with doctor/doctors associated with office location
• Enforce all corporate policies and procedures
• Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way
• Absorb and assist with executing day-to-day operations of the office, including monitoring and assisting with office flow, supply inventory, team member training, and other duties as assigned or needed within the office
• Assist leading the office by guiding them to success through focused support and coaching as directed by the Office Manager
• Handle team member and patient questions in the absence of the Office Manager

Qualifications

• Previous medical office experience preferred; previous leadership experience strongly preferred
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Education and/or Experience

• A high school diploma or GED is required

Licenses and Credentials

• ABO and NCLE certifications preferred but not required

Systems and Technology

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Physical Requirements

• This role requires a variety of physical activities to effectively perform essential job functions, involving frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%)
• Employees must be able to lift, carry, push, and pull items up to 25 lbs
• Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time
• Occasional driving or climbing may also be necessary