Assistant Office Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Effective execution of Total Patient Experience (TPE).
• Develop and maintain a good working relationship with doctor/doctors associated with office location.
• Enforce all corporate policies and procedures.
• Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
• Aid in the execution of day-to-day office operations.
• Monitor and assist with office flow.
• Manage supply inventory.
• Train team members.
• Perform other duties as assigned or needed within the office.
• Guide the office team towards success through focused support and coaching as directed by the Office Manager.
• Handle team member and patient inquiries in the absence of the Office Manager.

  QUALIFICATIONS

  • Previous medical office experience preferred; previous leadership experience strongly preferred.
  • Minimum of 1 year in a customer/patient interaction role or equivalent combination of education and experience.
  • Favorable result on background check as required by state.
  • Must be able to provide proof of identity and right to work in the United States.

  EDUCATION AND/OR EXPERIENCE

  • A high school diploma or GED is required.

  LICENSES AND CREDENTIALS

  • ABO and NCLE certifications are preferred but not required.

  SYSTEMS AND TECHNOLOGY

  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.

  PHYSICAL REQUIREMENTS

  • The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%).
  • Employees must be able to lift, carry, push, and pull items up to 25 lbs.
  • Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology.
  • Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time.
  • Occasional driving or climbing may also be necessary.