Assistant Nurse Manager, PICU

About the role

This position is responsible for assisting the implementation of best practice models, patient care delivery systems and practice standards in several locations. It also involves supporting investigations into patient/family/member concerns regarding patient care and services, collaborating with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum, allocating resources in assigned clinical areas to ensure appropriate assignment and utilization, supervising the use and maintenance of equipment, supplies and medications, supporting the creation of a safe environment for patients and employees, maintaining clinical expertise, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit, delegating tasks and duties that are aligned to scope of practice, and performing clinical duties as required.

Collaborates with Nursing Clinical Practice to ensure assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements.

Responsibilities

• Recommends developmental opportunities for others;
• Buils collaborative, cross-functional relationships;
• Solicits and acts on performance feedback;
• Provides team members with feedback;
• Mentors and coaches to drive performance improvement;
• Pursues professional growth;
• Provides training and development to talent for growth opportunities;
• Supports execution of performance management guidelines and expectations;
• Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes;
• Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration;
• Delegates tasks and decisions as appropriate;
• Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments;
• Ensures all policies and procedures are followed;
• Supports large and/or complex work streams with significant program impact;
• Supervises data collection to inform the development and implementation of plans;
• Coordinates and monitors daily operational activities involving direct patient care management;
• Coordinates resources in hospital areas to ensure appropriate assignment and utilization;
• Supervises multidisciplinary hospital team(s) and holds team(s) accountable for performance as needed;
• Helps implement emergency preparedness programs;
• Ensures others are up-to-date with the teams emergency preparedness plan, ensures recovery plans are implemented, ensures staff are trained and understand expectations for during and after an emergency;
• Coaches the team and monitors implementation and delivery on objectives;
• Supervises and coaches the delivery of nursing services and patient care within a twenty-four-hours-a-day, seven-days-a-week operational environment in alignment with cost, quality, and clinical and utilization standards;
• Executes the work of cross-functional teams on strategic projects designed to achieve goals related to issue remediation and improved quality, service, affordability, and/or operating efficiency, and escalates as needed;
• Responds to escalations to improve the performance of operations system processes and address quality and safety issues;
• Maintains survey readiness activities including mock rounds and mitigating issues to maintain compliance and regulatory standards, and delivers requested audit documentation, information, and reports;
• Ensures budget targets are met by assuming accountability for appropriate staffing, patient placement, and/or other relevant decisions as required;
• Maintains the quality and safety of clinical practices, services, and operations for patients and staff;
• Ensures compliance with legal and regulatory requirements (e.g., Nursing Practice Act, The Joint Commission [TJC], federal, state, and local requirements).

Qualifications

• Minimum two (2) years of experience in patient care delivery.
• Associates degree in a Business, Nursing, Health Care, or directly related field AND minimum two (2) years of experience in business operations, clinical health care, or a directly related field OR minimum three (3) years of experience in business operations, clinical health care, or a directly related field.
• Minimum one (1) year of experience in a leadership role with or without direct reports.
• Registered Nurse License (California) required at hire.
• Basic Life Support required at hire.

Preferred Qualifications

• Pediatric Advanced Life Support (PALS) certification from the American Heart Association.
• Certification from the American Nurses Credentialing Center (ANCC) in related practice area.