Assistant Nurse Manager, MedS/Tele

About the role

The Assistant Nurse Manager, MedS/Tele, plays a crucial role in overseeing and improving care delivery within a 24/7 operational environment. This position involves recommending developmental opportunities, supervising hospital administrative functions, managing operations and technology processes, ensuring safe and quality care, and leading cross-functional teams.

Responsibilities

• Recommends developmental opportunities for others; builds collaborative, cross-functional relationships.
• Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement.
• Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations.
• Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes.
• Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration.
• Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope.
• Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed.
• Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate.
• Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources.
• Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives.
• Manages care delivery operations and programs within a 24/7 operational environment by: supporting large and/or complex work streams with significant program impact; supervising data collection to inform the development and implementation of plans; coordinating and monitoring daily operational activities involving direct patient care management; coordinating resources in hospital areas to ensure appropriate assignment and utilization; supervising multidisciplinary hospital team(s) and holding team(s) accountable for performance as needed; helping implement emergency preparedness programs; ensuring budget targets are met by assuming accountability for appropriate staffing, patient placement, and/or other relevant decisions as required.
• Supervises improvements to operations and technology processes by: executing the work of cross-functional teams on strategic projects designed to achieve goals related to issue remediation and improved quality, service, affordability, and/or operating efficiency, and escalates as needed; responding to escalations to improve the performance of operations system processes and address quality and safety issues; monitoring strategic plans with the goal of achieving integrated services across the continuum of care; and monitoring performance metrics to track the success of strategic improvement projects.
• Ensures safe, quality, and standardized care delivery within a 24/7 operational environment by: monitoring the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff; ensuring compliance with legal and regulatory requirements (e.g., Nursing Practice Act, The Joint Commission [TJC], federal, state, and local requirements) updated by governmental and regulatory agencies; and contributing to the design and implementation of systems, processes, and methods to evaluate and improve patient care within assigned department and across the continuum of care.

Requirements

• Minimum two (2) years of experience in patient care delivery.
• Absorbed Associates degree in a Business, Nursing, Health Care, or directly related field AND minimum two (2) years of experience in business operations, clinical health care, or a directly related field OR minimum three (3) years of experience in business operations, clinical health care, or a directly related field.
• Minimum one (1) year of experience in a leadership role with or without direct reports.
• Registered Nurse License (California) required at hire
• Basic Life Support required at hire
• Pediatric Advanced Life Support (PALS) certification from the American Heart Association.
• Certification from the American Nurses Credentialing Center (ANCC) in related practice area.

Qualifications

• Adaptable
• Collaborative
• Compassionate
• Leadership
• Problem-Solver
• Results-Oriented

Skills

• Communication
• Constructive Feedback
• Critical Thinking
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Leadership
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Strategic Thinking
• Team Building
• Teamwork
• Topic-Specific Communication
• Emergency Preparedness
• Evidence-Based Medicine Principles
• Nursing Principles
• Patient Safety
• Confidentiality
• Maintain Files and Records

Benefits

Our compensation and benefits are designed to help you and your family stay healthy and thrive. Benefits may include:

• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Retirement Plans
• Employee Assistance Programs (EAP)
• Wellness Programs
• Professional Development Opportunities

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position with flexible scheduling to accommodate 24/7 operational needs.

Company Culture

Kaiser Permanente fosters an environment of compassion, integrity, trust, and open communication that encourages lifelong learning and innovative care practices. We value diversity, equity, and inclusion and strive to create a supportive workplace for all.

Navigating the Hiring Process

We're here to support you throughout the hiring process. For assistance with online submissions, pre-hire assessments, or the interview process, please visit our FAQ page or contact the web manager at kp-hires@kp.org. If you need a reasonable accommodation due to a disability, please submit your request and we'll be in touch.