Assistant Night Warehouse Manager

About the role

The Assistant Night Warehouse Manager supports the Night Warehouse Manager in the execution of all night shift warehouse operations within a fast-paced unionized distribution environment, with primary focus on outbound order selection and delivery fulfillment activities.

Responsibilities

• Support the Night Shift Manager in overseeing all night shift outbound picking operations to ensure customer orders are completed accurately, efficiently, and on time.
• Ensure all routed deliveries are fully picked, staged, verified, and prepared for outbound loading operations.
• Monitor workflow and labor allocation to support productivity, service levels, and operational priorities.
• Cook with enthusiasm and integrity while ensuring communication, coordination, and collaboration.
• Collaborate with Routing, Transportation, Shipping, Inventory Control, and Warehouse leadership teams to ensure operational alignment.
• Ensure priority orders, late additions, will-call requests, and operational changes are communicated and executed appropriately.
• Monitor warehouse flow and operational bottlenecks and implement corrective actions as needed.
• Support inventory movement, replenishment, and warehouse organization activities as operational needs require.
• Support the Night Shift Manager in maintaining leadership presence and operational oversight during night shift operations.
• Provide day-to-day leadership, coaching, and operational support to union warehouse associates while assisting the Night Shift Manager with employee accountability and performance management activities.
• Maintain active floor presence and operational oversight throughout the shift while supporting priorities established by the Night Shift Manager.
• Assist with shift startup meetings, operational updates, employee communications, and performance discussions.
• Monitor employee productivity, attendance, work quality, and adherence to operational standards.
• Support the Night Shift Manager with staffing, onboarding, employee development, and training activities.
• Assist with operational planning and labor management initiatives.
• Operate effectively within a unionized work environment while adhering to collective bargaining agreements, established work rules, and company policies.
• Maintain professional working relationships with union representatives and warehouse employees.
• Hold employees accountable to work rules, attendance expectations, productivity standards, operational procedures, safety requirements, and workplace conduct expectations.
• Assist the Night Shift Manager with coaching, performance counseling, documentation, and corrective action processes in coordination with Human Resources and warehouse leadership.
• Participate in grievance investigations, fact-finding meetings, and labor discussions as required.
• Promote employee engagement, teamwork, accountability, and operational ownership.
• Maintain compliance with OSHA regulations, company safety policies, and warehouse operating procedures.
• Promote and reinforce safe work practices throughout the warehouse.
• Conduct safety observations and ensure unsafe conditions are corrected promptly.
• Investigate accidents, incidents, product damage, and near misses and implement corrective actions as needed.
• Ensure powered industrial equipment inspections are completed and documented.
• Maintain warehouse cleanliness, organization, and housekeeping standards throughout all operational areas.
• Oversee execution of warehouse cleaning schedules and housekeeping expectations.
• Ensure aisles, pick locations, docks, staging areas, battery charging stations, and common work areas remain clean, organized, and operationally efficient.
• Ensure effective utilization of warehouse management systems (WMS), RF scanners, labor management systems, handheld devices, and operational reporting tools.
• Monitor technology utilization and compliance rates across warehouse teams.
• Ensure inventory transactions, picks, replenishments, and operational system activities are completed accurately.
• Utilize warehouse reporting and operational data to monitor productivity and identify performance improvement opportunities.
• Coordinate with IT and warehouse leadership regarding operational system issues and technology improvements.
• Monitor and manage outbound productivity and operational performance metrics.
• Drive accountability for order accuracy, productivity, operational consistency, and service performance.
• Identify opportunities to improve warehouse flow, slotting efficiency, labor utilization, and picking productivity.
• Lead root cause analysis and corrective action initiatives for operational issues and service failures.
• Support continuous improvement initiatives focused on safety, productivity, quality, and operational efficiency.
• Support the Night Shift Manager and warehouse leadership team with operational planning and process improvement initiatives.

Requirements

• Associate or bachelor’s degree in Supply Chain, Logistics, Operations, or related field preferred.
• Minimum 5 years of warehouse or distribution leadership experience.
• High school diploma or equivalent required.
• Experience managing or leading warehouse operations within a unionized environment strongly preferred.
• Strong knowledge of outbound order fulfillment, warehouse operations, inventory movement, and distribution processes.
• Experience providing leadership and direction to frontline warehouse employees within a distribution environment.
• Previous supervisory or assistant management experience preferred.
• Experience using warehouse management systems (WMS), RF scanners, labor management systems, and Microsoft Office applications.
• Strong leadership, organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Strong understanding of warehouse safety standards and OSHA requirements.

Qualifications

• Ability to work in warehouse, dock, and distribution environments.
• Ability to stand and walk for extended periods.
• Ability to occasionally lift up to 50 pounds.
• Ability to work around powered industrial equipment and warehouse traffic.
• Ability to work overnight and flexible hours based on operational needs.
• Exposure to varying warehouse temperatures, noise levels, and operational environments.

Skills

• Outbound order fulfillment
• Warehouse operations
• Inventory movement
• Distribution processes
• Leadership and direction
• Powered industrial equipment
• Warehouse management systems (WMS)
• RF scanners
• Labor management systems
• Microsoft Office applications

Benefits

We offer a comprehensive benefits package including: medical, dental, vision, short term and long-term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.

Pay

Competitive starting wage.

Schedule

Flexible schedule based on operational needs.