Assistant Night Manager Full Time

About the role

Working closely with the Assistant Club Manager of Merchandise, the Assistant Night Manager ensures merchandise is properly stocked and available for sale, maintains presentation standards, delivers a positive member experience, and oversees the nightly execution and performance of merchandise department tasks.

The Assistant Night Manager does not have direct supervisory responsibilities but directs the work of the overnight team. Coaches, teaches, and develops all overnight team members to ensure Grand Opening Look Daily (GOLD) standards are in place for our members through excellent merchandising.

This role also serves as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts.

Responsibilities

• Lead overnight merchandising execution with purpose: Collaborate with the Assistant Club Manager of Merchandising to lead overnight tasks, driving performance through effective communication, clear expectations, and hands-on leadership.
• Support execution of merchandising tasks: Partner closely with the Assistant Club Manager of Merchandising to carry out key overnight merchandising tasks.
• Aid in coordinating staffing, training, and task execution for forklift operators and merchandising teams, providing support and feedback to ensure efficient and accurate overnight operations.
• Execute key overnight merchandising tasks—including display setup, pallet movement, and sales floor resets—in collaboration with the Assistant Club Manager of Merchandising to ensure the club is fully prepared for morning operations.
• Maintain merchandise presentation and availability: Ensure all products are properly merchandised with correct signage and are available in the right quantities across the sales floor by the start of business.
• Follow and implement corporate merchandising plans, resets, and sales initiatives on time and in full, ensuring high standards across all areas of the sales floor.
• Identify opportunities to enhance sales: Recommend improvements to merchandising strategies based on store conditions, member feedback, and performance trends to drive incremental sales.
• Maintain building and equipment readiness: Oversee maintenance and safe operation of overnight equipment and the building, including forklifts, refrigeration, and merchandising tools.
• Escalate any concerns promptly: Model and enforce safe equipment usage; operate forklifts safely, perform required inspections, and ensure all team members follow safety and sanitation protocols.
• Promote a clean, organized, and hazard-free environment: Ensure proper execution of inventory controls; oversee daily Hot List completion and verify accurate pallet tag placement for all inventory stored in steel reserves during the overnight shift.
• Confirm all required documentation and safety processes are completed during the overnight shift to meet internal and external audit expectations.
• Utilize reporting tools to prioritize and validate execution: Leverage tools such as the Hot List, NAFS, price sign reports, productivity dashboards, and other electronic reports to guide team focus, confirm execution, and enhance efficiency.
• Partner closely with other Assistant Night Manager(s), Department Managers, and club leadership to ensure overnight processes align with daytime operations and member expectations.
• Comply with club policies and procedures: Uphold and enforce all company policies, operational guidelines, and safety requirements throughout the overnight shift.

Qualifications

• Basic computer knowledge (MS Word, MS Excel, Email) required.
• High school diploma, college degree, and/or big box wholesale, retail, grocery and/or management experience is preferred.
• Forklift operator required.
• Prior forklift operating and merchandising experience preferred but not required.
• At least 18 years of age.
• Open shift availability required.
• Maintain all training and required certifications.