Assistant Mortgage Servicing Manager
Maspeth Federal Savings · New York, New York, United States · 5 mo ago
On-siteManagementFull-time
Responsibilities
- Helps keep the entire servicing operation running smoothly
- Stepping in when the manager is unavailable
- Quality Control - Review daily reports to catch errors or inconsistencies
- Manage all loans in Bankruptcy, Foreclosure, Subpoena, Stipulation Agreements, Referee figures and Short Sale
- Backup for signing Consolidation Extension Modification Agreement (CEMA) documents and any other documents as needed
- Verifies and signs Summons & Complaints and Proof of Claims when needed
- Manages escalated borrower issues
- Responds to Credit Disputes
- Checks annual Escrow Analysis and Surplus Analysis
- Checks monthly billing on all new loans sent to our tax servicer
- Checks monthly Adjustable Mortgage Loans, Balloon Loans, Prime rates
- Checks year-end work
- Adds additional duties as needed
Qualifications
- 8 - 10 years of mortgage or relevant experience required
- Effective communication skills
- Strong attention to detail
- Knowledge of Microsoft Office
- Familiar with E-Oscar
- Ability to practice diplomacy with customers, staff and coworkers