Assistant Market Manager
About the role
The Assistant Market Manager, under the direction of the Market Manager or 1st VP Retail Banking, leads a team of branch employees both directly and indirectly. This position is responsible for the daily operations of the branch and promoting overall customer service and branch success.
Responsibilities
- Promotes overall ownership and accountability for improving customer service and branch success.
- Ensures compliance with policies and procedures.
- Shows accountability by taking ownership of the business and making customer-focused decisions when needed.
- Affords support to colleagues in achieving their developmental goals and career aspirations.
- Focuses on additional areas as needed per Branch.
Requirements
- 2 or more years of sales management experience in Retail or Branch Banking environment.
- High School degree or equivalent required.
- Proven ability to coach and develop to drive sales results and operational excellence in a branch environment.
Preferred Skills
- Drive an exceptional customer experience.
- Strong organizational skills including the ability to manage multiple responsibilities, prioritize, and delegate while delivering results.
- Strong written and verbal communication skills.
- Strong interpersonal skills including the ability to build customer base by approaching and establishing dialogue with customers.
- Maintain an active role through partnerships with community and civic organizations.
- Ability to work all branch operating hours, as needed, including weekends.
- Ability to travel, as needed, to required trainings and/or other branch locations.
Benefits
Ixonia Bank offers competitive benefits and wages along with a pleasant, friendly work environment.
Pay
Competitive compensation package based on experience and qualifications.
Schedule
Flexible schedule to accommodate branch operations and client needs.
Qualifications
Education, Qualifications And Preferred Skills
Skills
Drive an exceptional customer experience, strong organizational skills, strong written and verbal communication skills, strong interpersonal skills, maintain an active role through partnerships with community and civic organizations, ability to work all branch operating hours, as needed, including weekends, ability to travel, as needed, to required trainings and/or other branch locations.
Benefits
Ixonia Bank offers competitive benefits and wages along with a pleasant, friendly work environment.
Pay
Competitive compensation package based on experience and qualifications.
Schedule
Flexible schedule to accommodate branch operations and client needs.
Application
Please apply by following the link on this page.
Equal Opportunity Employer
Ixonia Bank is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.