Assistant Market Grille Department Manager

Job Description

Job Title: Assistant Market Grille Department Manager
Department: Market Grille
FLSA: Non-Exempt

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

• Accountable and Reports to: District Store Director; Store Manager; Assistant Manager of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Market Grille Department Manager

Primary Duties And Responsibilities

• Provides prompt, efficient and friendly customer service
• Greets customers and addresses them by name
• Assists customers with product retrieval and loading/unloading
• Passes along customer suggestions and requests
• Answers the telephone and takes product orders
• Ensures customer satisfaction and a pleasant work environment
• Checks and sets up production timelines
• Rotates and replenishes food display cases
• Addresses and resolves customer issues
• Orders and manages department inventory
• Ensures proper staffing levels
• Monitors and adheres to food safety guidelines
• Assists in monthly inventory processes
• Performs other job-related duties as required

Secondary Duties And Responsibilities

• Assumes management duties in absence of Department Manager
• Writes and calculates schedules and production amounts
• Trains employees in department duties
• Orders all products and supplies for the department
• Assists in other areas of store as needed

Supervisory Responsibilities

• Instructs, assigns, reviews, and plans work of others
• Maintains standards, coordinates activities, and allocates personnel

Knowledge, Skills, Abilities And Worker Characteristics

• Solves practical problems; variety of variables with limited standardization; interprets instructions
• Does arithmetic calculations involving fractions, decimals, and percentages
• Fulfills filing, posting, and mailing duties
• Interviews to obtain basic information; guides people and provides basic direction

Education And Experience

• High school or equivalent experience with Sanitation (Food Safety) courses encouraged
• One year of similar or related experience

Physical Requirements

• Exerts up to 50 pounds of force occasionally
• Exerts up to 20 pounds of force frequently
• Exerts up to 10 pounds of force constantly to move objects
• Has vision from less than 20 inches and more than 20 feet with or without correction
• Has color vision, depth perception, and field of vision
• Is physically able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions

Working Conditions

• Frequently exposed to a cool environment, dampness, noise from equipment, and vibrations from some equipment
• Possibly exposed to equipment movement hazards from slicers and choppers
• Daily exposure to cleaning chemicals and solvents
• This is a fast-paced work environment

Equipment Used To Perform Job

• Cash register
• Slicer
• Telexon ordering machine
• C.A.R.S. system
• Fryers (breakfast grill)
• Ovens
• Steamer
• Computers (Microsoft, N.T.)
• Fax machine
• Telephone
• Copier
• Calculator
• Utensils
• Delivery van
• Hobart machine
• Stoves
• Grills
• Toasters
• Chicken roaster
• Can opener
• Griddle
• Chargrill
• Refrigerated food case
• Hot case
• Cold case
• Thermometers
• Knives
• Dishwasher
• Ice machine
• Coffee maker
• Scales
• Pop machine

Contacts

• Daily contact with customers, suppliers/vendors, and the general public
• Occasional contact with federal or state regulatory agencies regarding inspections
• Confidentiality: Access to confidential information including gross percentage/sales, and employee wages

Employment is contingent upon the successful completion of a pre employment drug screen.