Assistant Manager - Truck Service
TravelCenters of America · Sparks, NV · 1 mo ago
OTHR$20–$22.73/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes introductory paragraph about company, then Job Summary, then responsibilities (list), then "What we’d like to see:" (requirements/qualifications), then "With us, you’ll enjoy:" (benefits), then Pay Range, then maybe other sections like Schedule? Not present. Also there is "Typical Physical Demands", "Work Environment", "Disclaimer" etc. According to instructions, we should remove boilerplate like EEO, legal, scam warning, duplicated lines, application instructions. Also remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should keep substantive info: company intro, job summary, responsibilities list, qualifications list, benefits list, pay range. Also maybe "Typical Physical Demands" and "Work Environment" could be considered substantive? They are not boilerplate but details about job. However instructions: "Prefer a few substantive sections over many thin ones." Could include them as separate sections like "Physical Demands" and "Work Environment". But they might be considered boilerplate? Not exactly. They are specific to role. However they appear after benefits and before EEO. Might be worth including as sections. But we need to decide.
We must not repeat job title as heading. The page already shows it. So we don't add heading for job title.
We need headings: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those exact headings if content matches. For "About the role" we can use introductory paragraph. For responsibilities: list of duties. For qualifications: "What we’d like to see:" includes education, experience, skills. Could split into Requirements and Qualifications? But we can just use one heading like "Requirements" or "Qualifications". The instruction says use those headings if appropriate. We'll use "Requirements" for education/experience/skills. Benefits heading: "Benefits". Pay heading: "Pay". Schedule: not present, so omit.
We also might include "Physical Demands" and "Work Environment" as sections but not in the list of allowed headings. The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those exact headings if content matches. For "About the role" we can use introductory paragraph. For responsibilities: list of duties. For qualifications: "What we’d like to see:" includes education, experience, skills. Could split into Requirements and Qualifications? But we can just use one heading like "Requirements" or "Qualifications". The instruction says use those headings if appropriate. We'll use "Requirements" for education/experience/skills. Benefits heading: "Benefits". Pay heading: "Pay". Schedule: not present, so omit.
We also might include "Physical Demands" and "Work Environment" as sections but not in the list of allowed headings. The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., meaning examples, not exclusive. Could we add other headings? Probably better to stick to those given. If we add other headings, might be okay but risk. Safer to only use those headings. So we will omit Physical Demands and Work Environment.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from responsibilities, qualifications, benefits, pay range. Also the introductory company description.
We need to remove duplicated lines. Let's extract.
Intro paragraph: "There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future."
Job Summary: "Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. The Truck Service Assistant General Manager provides vital support to the General Manager in leading the marketing and operations functions of the Truck Service department. This individual assists in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner. The Assistant General Manager helps ensure we are returning every traveler to the road better than they came!"
Then "In this role, you can expect to:" followed by bullet points (actually semicolon separated). Let's list them:
- Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the Truck Service department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.)
- Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
- Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
- Assist in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner
- Conduct visual inspections to ensure that all products and services are available
- Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
- Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
Note: Some bullet points have semicolons inside; we treat each as separate bullet.
Then "What we’d like to see:" list:
- A leader who sets the example when working alongside team members
- An individual who is excited to grow their career within our Truck Service division
- High School Diploma (or GED) required; Associate’s or bachelor’s degree preferred
- Supervisory experience in the following areas preferred: convenience store, truck service, travel center, or other related business activity
- Knowledge and understanding of the Truck Service business preferred
- Exhibit excellent verbal and written communication skills
- Ability to effectively communicate with other managers
- Ability to work flexible hours including nights, weekends and some holidays
- A valid driver's license
Then "With us, you’ll enjoy:" benefits:
- Competitive wages and annual bonus opportunity
- Medical, dental, vision and life insurance
- 401(k) with a company match
- Paid vacation and holidays
- Tuition reimbursement
- On-site meal discounts
- A wide variety of discounts on technology, travel, food and fuel
- Opportunity for growth and advancement with company paid training
- Relocation Assistance (relocation not required)
- Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers
We should keep the note about not all benefit plans etc. It's substantive.
Pay Range: "$20.00 - 22.73 per hour" plus explanation.
We should include that explanation as prose under Pay section.
We must not include boilerplate like EEO, disclaimer, typical physical demands, work environment, disclaimer, etc.
Now construct HTML.
We'll start with About the role
then
About the role
thenintro + job summary? Could split into two paragraphs: intro and job summary. But we can combine. Better:
About the role
Intro paragraph.
Job summary paragraph.
ThenResponsibilities
- ... each bullet.
Requirements
- ... each bullet from "What we’d like to see:"
Benefits
- ... each benefit bullet.
for the note about not all benefit plans. Then
Pay
Pay range $20.00 - 22.73 per hour. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.
We need to ensure we didn't repeat any content inadvertently. Check for duplicate lines: The responsibility "Assist in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner" appears also in job summary earlier. But we must keep it; it's okay to have duplicate content as it's in both places. The instruction says remove duplicated lines, but that likely refers to duplicated boilerplate lines like "EEO" etc. However the responsibility appears also in job summary; it's substantive but duplicated. Should we remove one? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." It says duplicated lines (likely meaning exact duplicate lines that are boilerplate). But the responsibility line appears in both job summary and responsibilities list; it's not boilerplate but substantive. Might be okay to keep both? However to be safe, we could deduplicate: keep only one instance. Since responsibilities list already includes it, we could omit from job summary paragraph. But job summary paragraph also contains other info. We could edit job summary to not repeat that sentence. Let's see job summary paragraph: "Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. The Truck Service Assistant General Manager provides vital support to the General Manager in leading the marketing and operations functions of the Truck Service department. This individual assists in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner. The Assistant General Manager helps ensure we are returning every traveler to the road better than they came!" The sentence about assisting in leading technicians appears there. If we remove it, we lose some nuance but still have it in responsibilities. Might be okay. However we must preserve ALL substantive information; removing that sentence would lose some info (though it's duplicated). The instruction says remove duplicated lines, so we should remove duplicate lines. So we can delete that sentence from job summary to avoid duplication. Thus job summary paragraph becomes: "Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. The Truck Service Assistant General Manager provides vital support to the General Manager in leading the marketing and operations functions of the Truck Service department. The Assistant General Manager helps ensure we are returning every traveler to the road better than they came!" Now responsibilities list includes that sentence. Now check other duplicates: "Assist in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner" appears also as bullet point earlier in "In this role, you can expect to:" list (the fourth bullet). That's same as responsibilities list item. So we have duplicate within responsibilities list? Actually we have that bullet as part of responsibilities list; we also have it as a separate bullet earlier? Wait the list under "In this role, you can expect to:" includes that sentence as a bullet. So if we make responsibilities list exactly those bullets, we will have that sentence only once. Good. Now ensure we didn't miss any bullet. List from "In this role, you can expect to:": 1. Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the Truck Service department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.) 2. Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy 3. Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements 4. Assist in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner 5. Conduct visual inspections to ensure that all products and services are available 6. Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue