Assistant Manager-Tire Shop

About the role

Tire Headquarters is seeking an experienced, dependable, and customer-focused Assistant Manager to help oversee the daily operations of our tire shop. This is a hands-on management position requiring previous tire shop experience and weekend availability.

Responsibilities

• Greet customers and determine their tire needs
• Sell new and used tires, recommending appropriate sizes and options
• Answer questions regarding tire condition, pricing, installation, and availability
• Provide professional and efficient customer service
• Collect and process customer payments, maintaining accurate sales and payment records
• Handle customer concerns and resolve issues professionally
• Assist with telephone inquiries regarding tire availability and pricing
• Help develop repeat customers and maintain strong customer relationships
• Grade and inspect used tires to determine suitability for resale
• Identify tire sizes and specifications, sorting tires by size, type, condition, and quality
• Properly organize and maintain used-tire inventory for quick location
• Monitor inventory and communicate needs for specific tire sizes or products
• Assist with tire installation, including removing/installing wheels, mounting/dismounting tires, balancing, inspecting, and inflating tires
• Help technicians during busy periods by performing tire installation and balancing
• Supervise tire technicians and other shop employees, maintaining productivity and work quality
• Ensure customers are served efficiently and employees follow safety procedures
• Address employee performance issues and communicate concerns to management
• Maintain an organized and professional work environment
• Assist with opening, closing, and daily shop preparation responsibilities

Requirements

• Previous tire shop experience
• Demonstrated knowledge of new and used tire sales, tire sizes/specifications, used-tire grading, mounting/dismounting, and balancing
• Hands-on tire installation experience
• Ability to lift and handle tires and wheels weighing up to 50 lbs
• Ability to bend, kneel, reach, push, pull, and lift throughout the workday
• Comfortable working in an active automotive/tire shop environment
• Ability to safely operate tire-changing and balancing equipment
• Availability to work weekends (Saturday and Sunday) as part of the regular schedule

Benefits

• Accrued paid time off (40 hours per year starting after probation period)

Pay

$17-$20 per hour USD

Schedule

Weekend availability is mandatory (Saturday and Sunday as part of the regular work schedule).