Assistant Manager (Tax Credit) - Future Opportunities

About This Opportunity

ResProp Management is building an ongoing talent network of experienced Assistant Managers with Tax Credit experience who align with our standards, service philosophy, and culture. While this is not an active vacancy, we regularly connect with top performers so that when opportunities arise—whether due to internal movement, growth, or backfill—we can move quickly and confidently. If you are open to a future move and would like to start a conversation, we welcome your expression of interest.

Responsibilities

• Serve as a leader for the leasing consultants by applying creative sales strategies to motivate the team and reach occupancy goals.
• Maintain resident ledgers, including posting rent payments and issuing charges, concessions, and final account statements.
• Initiate all necessary lease violations, late rent notices, and evictions as needed.
• Assist the Property Manager with accounting month‑end tasks.
• Assist with the leasing process from tour to move‑in, including closing the sale, completing lease documents, and inspecting apartments to ensure an excellent move‑in experience.
• Understand the value of property features as they relate to prospective residents' needs.
• Support occupancy and retention goals by following up with potential and current residents.
• Build relationships with residents through courteous and timely responses to needs and concerns.
• Promote resident satisfaction and retention by responding to complaints, questions, and requests promptly and taking appropriate action to resolve service issues.
• Work with teammates to plan and organize resident events.
• Train and develop teammates, providing on‑the‑job training to leasing consultants and scheduling company training.
• Visually inspect and prepare the entire property (office, models, compactor, vacants, curb appeal, and amenity areas) daily for cleanliness.
• Inspect and touch up model and vacant units.
• Maintain work area and office cleanliness.
• Handle in‑house bad debt collections.
• Assist in managing the client/owner relationship by meeting with owners, conducting community tours, providing performance updates, and responding to owner requests.
• Process resident move‑outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, and handling disposition in accordance with established procedures and legal requirements.

Requirements

• At least one year of leasing experience in residential property management.
• Ability to work a varied schedule, including weekends and holidays, as required.
• Cheerful attitude with a strong focus on customer service.
• Strong written and verbal communication skills.
• Tech‑savvy; able to learn and work with property management applications.
• Strength in sales, leasing, closing, delinquency management, and renewal management.

Preferred Qualifications

• Bachelor’s degree preferred.
• Bilingual in English and Spanish.

Preferred work location: North Austin.

Benefits

• Competitive salary.
• Medical, dental, and vision benefits.
• 401(k) retirement plan.
• Competitive paid time off.
• Discounted rent at any properties owned by ResProp Management.
• Opportunities for profit sharing.
• Compensation and benefits package designed to reward long‑term career growth, with performance evaluations and direct feedback throughout the year.

Applicants will be required to pass a background check and reference check prior to their first day to verify employment eligibility.