Assistant Manager - South Park Doggie Adventureland

Job Duties/Essential Funtions

• Partner with the Center Manager to oversee daily operations and maintain Best Friends Pet Care standards of pet care.
• Step up as a confident leader in the Center Manager's absence, ensuring smooth operations.
• Operational Excellence
• Ensure the facility meets and exceeds cleanliness, safety, and compliance standards.
• Assist with inventory management, ensuring supplies are well-stocked and expenses are managed.
• Support payroll processes, scheduling, and day-to-day administrative tasks.
• Team Support
• Aid in recruiting, training, mentoring, and shadowing team members to ensure top-notch care and service.
• Create work schedules that balance business needs with team well-being.
• Promote ongoing professional development and positive morale among staff.
• Client And Community Engagement
• Build trust and strong relationships with pet parents, ensuring they feel confident placing their pet in our care.
• Handle client inquiries, feedback, and requests with professionalism and enthusiasm.
• Collaborate on community outreach, promotions, and marketing efforts to grow our presence.
• Pet Care Supervision
• Oversee pet boarding, daycare, and grooming services to ensure pets are happy, healthy, and safe.
• Maintain detailed records of pet care, incidents, and daily routines.
• Monitor pet behavior and address any concerns promptly and compassionately.

Qualifications

• Passion for pets and people, and a commitment to teamwork.
• Experience in a leadership role, preferably in a pet care setting.
• Strong organizational and communication skills.
• Ability to lift and move large dogs.
• Valid driver's license and reliable transportation.