Assistant Manager/Shift Lead

About the role

We are seeking a Shift Lead, also known as Assistant Manager, to support the Operating Partner and General Manager in daily operations, team leadership, and sales performance. This role focuses on selling monthly wash memberships at the pay station, emphasizing membership sales, customer engagement, and operational excellence.

Responsibilities

• Support the Operating Partner and General Manager in daily operations
• Lead and motivate team members
• Sell monthly wash memberships at the pay station
• Engage with customers to educate them on the value of our membership program
• Close sales confidently
• Ensure a safe, clean, and friendly experience for every guest
• Maintain a high level of customer satisfaction

Requirements

• Natural ability to talk with people and sell
• Comfortable starting conversations and closing sales
• High school diploma or equivalent
• Experience in supervisory roles such as shift lead, team lead, or crew trainer
• Experience in customer service, operations, or team-based roles
• Basic understanding of mechanical systems
• Able to lift a minimum of 25 pounds
• Able to operate electronic devices
• Able to work in a fast-paced, high-volume environment
• Able to solve problems quickly and efficiently

Qualifications

• High school diploma or equivalent
• Experience in supervisory roles such as shift lead, team lead, or crew trainer
• Experience in customer service, operations, or team-based roles
• Basic understanding of mechanical systems
• Able to lift a minimum of 25 pounds
• Able to operate electronic devices
• Able to work in a fast-paced, high-volume environment
• Able to solve problems quickly and efficiently

Skills

• Customer service skills
• Team leadership skills
• Sales skills
• Problem-solving skills
• Ability to operate electronic devices

Benefits

• Fast-paced, high-volume environment
• Excellent income
• Bonus opportunities
• Active work outside
• Growth opportunity
• Paid training
• Tuition assistance
• Free car washes!

Pay

The base pay is $18 per hour, with an additional $3 commission for every membership sold.

Schedule

Shifts vary based on business needs, typically including morning, afternoon, evening, and weekend hours.