Assistant Manager - Ross Park Mall, Abercrombie & Fitch

About the role

The Assistant Manager is a multi‑faceted position that blends business strategy, operations, creativity, and people management. Strategically, the role drives sales results by analyzing the business and delivering best‑in‑class customer service. The Assistant Manager oversees daily store operations—including opening and closing routines—and works to improve efficiency across all store processes. Creative responsibilities include floorset updates, styling recommendations, and product knowledge. As a talent leader, the Assistant Manager handles recruiting, training, engagement, and development, embodying a “promote from within” philosophy that prepares them for future leadership within the store’s organization.

Responsibilities

• Perform opening and closing routines.
• Supervise the sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations, including payroll management.
• Train and develop non‑management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision‑making.
• Protect store assets and perform inventory control.
• Operate register/point‑of‑sale systems.
• Fulfill OMNI‑Channel orders.
• Represent the brand and exemplify company culture and values.