Assistant Manager - Roger, AR 1447

About The Job

Must apply on Ross Careers Website. Please apply at Ross--https://jobs.rossstores.com. Our values start with our people, join a team that values you!

General Purpose
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising.

Essential Functions

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Aids in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
• Communicates any variances to Company standards to the Store Manager.
• Safeguards compliance with all State, Local and Federal regulations.
• Safeguards compliance with proper scheduling of Associates to meet business objectives.
• Safeguards compliance with compliance of Ross personnel policies and procedures.
• Safeguards compliance with compliance of Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
• Aids in the management of and continuous monitoring of actual expenditures to be within budget.
• Aids in controlling payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
• Safeguards compliance with maintaining a safe and secure environment.
• Safeguards compliance with understanding that safety is the number one priority and practicing safe behaviors in everything they do.
• Safeguards compliance with ensuring all Associates understand and can execute emergency operating procedures.
• Safeguards compliance with ensuring adherence to Company safety policies and ensuring the safety of Associates and Customers.
• Safeguards compliance with assisting in the facilitation of monthly safety meetings.
• Treats all Customers, Associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times.
• Recognizes Associates using Company recognition programs.
• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
• Safeguards compliance with supervising and coaching Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
• Safeguards compliance with representing and supporting the Company brand at all times.
• Safeguards compliance with maintaining and modeling a professional appearance, in accordance with the Company Dress Code.
• Safeguards compliance with managing Store to ensure a clean, neat, easy to shop environment.
• Safeguards compliance with maintaining a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
• Safeguards compliance with ensuring scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
• Safeguards compliance with ensuring recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
• Safeguards compliance with ensuring merchandise is presented and organized according to Company merchandising guidelines.
• Safeguards compliance with urgently managing merchandise processing to the sales floor within the expected Company timeframe.
• Safeguards compliance with assisting with training Associates on Loss Prevention awareness and Store shortage goals.
• Safeguards compliance with demonstrating integrity and honesty in all interactions with Associates and Customers.
• Safeguards compliance with safeguarding confidential information, cash and credit card information and merchandise.
• Safeguards compliance with understanding and complying with the Loss Prevention Awareness Program and being responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
• Safeguards compliance with assisting in leading the annual inventory process including preparation and execution of inventory guidelines.
• Safeguards compliance with monitoring mark-out-of-stock policy to ensure proper administration.
• Safeguards compliance with ensuring Public View Monitor (PVM) system is maintained properly.

Qualifications And Special Skills

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Ability to maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.