Jobs · Business Development · New York

Assistant Manager (Retail/Storage) - NY29

Prime Storage · New York, NY · 1 wk ago
On-siteBusiness Development$6.7/hrFull-time

About the Company

Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Prime Group is among the largest private owners and operators of self-storage properties globally, owning 320+ assets across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands, totaling 24+ million rentable square feet. The firm manages three flagship funds and employs 700+ professionals across offices in Saratoga Springs, NY; Jupiter, FL; Manhattan, NY; Denver, CO; Hackensack, NJ; Yorktown, VA; and Calgary, Alberta.

About the Role

Join us as an Assistant Manager at Prime Storage Group, where you'll be at the heart of our self-storage facilities. This dynamic role involves customer interactions, sales, and property maintenance to craft exceptional customer relationships and elevate service standards.

Responsibilities

  • Rent out self-storage units, parking spaces, and related products.
  • Convert telephone and walk-in inquiries into rentals.
  • Maintain accounts receivables through collections, payment posting, and processing.
  • Deliver daily bank deposits accurately and timely.
  • Upsell moving products and assist in unit sizing decisions.
  • Greet customers promptly, enthusiastically, and professionally.
  • Understand and sell the features and benefits of the property.
  • Resolve customer issues in a timely and effective manner.
  • Ensure company standards of cleanliness and appearance are met.
  • Inspect the property, including performing lock checks.
  • Perform routine maintenance duties such as walking the property, maintaining cleanliness, weeding, operating power tools, and changing light bulbs.
  • Perform other duties as assigned.

Requirements

  • 1-2 years of relevant work experience in a fast-paced, customer-facing environment.
  • High School Diploma or GED required.
  • Excellent interpersonal and communication skills, both in person and over the phone.
  • Ability to work effectively both independently and as part of a team.
  • Technically savvy with the ability to learn new applications and Point of Sale systems.
  • Proficiency in Microsoft products such as Outlook.
  • Physically able to perform routine maintenance duties, including lifting up to 50 lbs.
  • Possession of a valid driver's license, insurance, and reliable transportation.
  • Availability for travel and flexibility to work at various locations, including:
    • 1084 Rockaway Ave., Brooklyn, NY 11236
    • 109-09 180 St., Queens, NY 11433
  • Spanish bilingual preferred.

Benefits

  • A healthy work/life balance; most facilities close by 6:00 PM and are closed on Sundays.
  • Competitive pay and bonus opportunities.
  • Health, dental, life, vision, short-term disability, and long-term disability insurance.
  • A 401(k) program with company matching.
  • Paid time off and paid holidays.
  • Career advancement opportunities.

Pay

USD $20.00 - USD $22.00 per hour.

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