Assistant Manager (Retail/Storage) - NC13

Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Prime Group is among the largest private owners and operators of self-storage properties globally, with a portfolio of 320+ self-storage assets across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands, totaling 24+ million rentable square feet.

About the role

Join us as an Assistant Manager at Prime Storage Group, where you'll be at the heart of our self-storage facilities! From renting units and trucks to selling merchandise, you'll dive into a dynamic role filled with customer interactions and property maintenance. As our frontline champion, you'll craft exceptional customer relationships and elevate your sales and service like never before!

Responsibilities

• Rent out self-storage units, parking spaces, and other related products
• Convert telephone and walk-in inquiries into rentals
• Maintain accounts receivables through the pursuit of collections, posting of payments, and processing
• Delivery of daily bank deposits accurately and timely
• Upsell moving products and assist in unit sizing decisions
• Greet customers promptly, enthusiastically and professionally
• Understand and sell the features and benefits of the property at all opportunities
• Resolve customer issues in a timely and effective manner
• Ensure that company standards of cleanliness and appearance are met
• Inspect the property, including performing lock checks
• Perform routine maintenance duties such as walking the property, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs, and other maintenance-related tasks
• Perform other duties as assigned

Requirements

• 1-2 years of relevant work experience in a fast-paced, customer-facing environment
• High School Diploma or GED required
• Excellent interpersonal and communication skills, both in person and over the phone
• Ability to work effectively both independently and as part of a team
• Must be technically savvy with the ability to learn new applications and Point of Sale systems
• Proficiency in Microsoft products such as Outlook is required
• Must be physically able to perform routine maintenance duties daily
• Must be able to lift 50lbs
• Possession of a valid driver's license, insurance, and reliable transportation
• Availability for travel and flexibility to work at various locations
• Must be able to work at 5002 US-70, New Bern, NC, 28562

Benefits

• A healthy work/life balance; most of our facilities are closed by 6:00 pm and closed on Sundays
• Competitive pay and bonus opportunities
• Health, dental, life, vision, short-term disability, and long-term disability insurance
• A 401(k) program with a company “matching” policy
• Paid time off and paid holidays
• Career advancement opportunities

Pay

USD $16.00 - USD $18.00 /Hr.